Business Operations Senior Analyst/ Consultant | 24-36 month Rotational (Oracle Fusion)

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

 

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

 

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

The Business Operations Senior Analyst/ Consultant | 24-36 month Rotational (Oracle Fusion) provides overall coordination, support, and maintenance necessary to ensure the proper and implementation of new and transferred reporting processes and tools for the Fusion Program supporting the APS migration to Oracle Cloud. Participates in the development, analysis, planning, administration, communication, and implementation of Oracle suite tools serving the reporting needs of a high percentage of APS users across various business units. Serves as a business unit analytical expert for process analysis and reporting governance development. Works with other department functions to define opportunities, identify and implement solutions, and measure improvements to ensure desired results were achieved. Plans and assists in the implementation of solutions that will maximize organizational effectiveness. Learns and shares new processes and Oracle tools with business units, assisting in training plans and gap identification. Formulates, defines, and documents business impacts of program changes by clearly defining and understand business requirements through research and fact-finding combined with a good understanding of business functions, systems, and industry standards. Assists with the development of less tenured personnel. This position requires a fundamental understanding of the operations required for business continuity, a willingness to ask questions, and a desire to engage with stakeholders across the organization, both vertically and horizontally.

Minimum Requirements

Business Operations Senior Analyst

• BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
• An additional five (5) years of progressively responsible experience where strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools is obtained.
• Previous experience with the systems specific to the business area may also be required.
• Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
• Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions which tie functional needs to technology solutions.
• Demonstrated project/team experience and ability to prioritize work.
• Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal and organizational skills.
• Experience in managing projects and identifying and resolving issues.
• Expertise in PC applications including advanced skill level in Microsoft Excel, Access, and Word.
• Requires proficient knowledge of emerging practices and technologies used within the business area.
• Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
• Demonstrated communication skills, both verbal and written.

Minimum Requirements

Business Operations Consultant 

• BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
• An additional eight (8) years of progressively responsible experience where a strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools has been obtained.