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Customer Service Specialist with Italian (Warsaw, Poland, PL, Foundever )

Foundever
Polandfull_timeVerifiedPosted 13 Jun 2025

About the role

<h2>.</h2> <p>�� Join our team at Foundever! �� </p> <p> </p> <p>Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! </p> <p> </p> <p>�� Customer Service Specialist with Italian �� </p> <p>Location: Warsaw </p> <p> </p> <p>Your daily tasks:  </p> <p>✅ Providing the highest level of customer service (Chat/E-mail/Phone);   </p> <p>✅ Answering incoming calls and meeting targets set by the customer and management;  </p> <p>✅ Following company policies and procedures, ensuring quality;   </p> <p>✅ Performing daily tasks in an efficient and timely manner;   </p> <p>✅ Achieving quality goals for calls and customer satisfaction. </p> <h2>.</h2> <p>What do we expect from you?  </p> <p>�� Language: Proficiency in Italian (C1) and English (C1);  </p> <p>�� Experience: Cool if you have experience in sales;   </p> <p>�� Technology: Knowledge of MS Office and developed computer skills;   </p> <p>�� Personality: Motivated and enthusiastic. </p> <p> </p> <p>Advantages will be:  </p> <p>�� Ability to prioritize and plan;    </p> <p>�� Independence AND ability to work with minimal supervision;  </p> <p>�� Ability to solve problems;  </p> <p>�� Attention to detail;   </p> <p>�� Sales skills;   </p> <p>�� Soft skills. </p> <h2>.</h2> <p>Working conditions:  </p> <p>�� Type of contract you choose yourself (freelance contract for students or employment contract);  </p> <p>�� Basic salary + bonuses;  </p> <p>⌚ Working hours: 9:00 am – 5:00 pm, Monday - Friday (8 hours a day);  </p> <p>�� On-site work in our new office in Warsaw </p> <p> </p> <p>What else should you know?  </p> <p>�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  </p> <p>�� We offer private Medicover insurance;  </p> <p>�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; </p> <p>�� Professional development through training and cross-location cooperation at the international level. </p> <p> </p> <p>Company Overview: </p> <p>Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. </p>

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Foundever

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