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Customer Service Specialist with Italian (Warsaw, Poland, PL, Foundever )
FoundeverPolandfull_timeVerifiedPosted 13 Jun 2025
About the role
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<p>�� Join our team at Foundever! �� </p>
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<p>Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! </p>
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<p>�� Customer Service Specialist with Italian �� </p>
<p>Location: Warsaw </p>
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<p>Your daily tasks: </p>
<p>✅ Providing the highest level of customer service (Chat/E-mail/Phone); </p>
<p>✅ Answering incoming calls and meeting targets set by the customer and management; </p>
<p>✅ Following company policies and procedures, ensuring quality; </p>
<p>✅ Performing daily tasks in an efficient and timely manner; </p>
<p>✅ Achieving quality goals for calls and customer satisfaction. </p>
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<p>What do we expect from you? </p>
<p>�� Language: Proficiency in Italian (C1) and English (C1); </p>
<p>�� Experience: Cool if you have experience in sales; </p>
<p>�� Technology: Knowledge of MS Office and developed computer skills; </p>
<p>�� Personality: Motivated and enthusiastic. </p>
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<p>Advantages will be: </p>
<p>�� Ability to prioritize and plan; </p>
<p>�� Independence AND ability to work with minimal supervision; </p>
<p>�� Ability to solve problems; </p>
<p>�� Attention to detail; </p>
<p>�� Sales skills; </p>
<p>�� Soft skills. </p>
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<p>Working conditions: </p>
<p>�� Type of contract you choose yourself (freelance contract for students or employment contract); </p>
<p>�� Basic salary + bonuses; </p>
<p>⌚ Working hours: 9:00 am – 5:00 pm, Monday - Friday (8 hours a day); </p>
<p>�� On-site work in our new office in Warsaw </p>
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<p>What else should you know? </p>
<p>�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.); </p>
<p>�� We offer private Medicover insurance; </p>
<p>�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; </p>
<p>�� Professional development through training and cross-location cooperation at the international level. </p>
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<p>Company Overview: </p>
<p>Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. </p>
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