Hybrid Medical Assistant

Site: Mass General Brigham Community Physicians, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Hybrid Medical Assistant, Annual Wellness Visit Program

Mass General Brigham’s TEAM and Pop Health practices are growing! This is a new role that supports a new provider as we launch a new program. This will also support a provider at NWH. The Medical Assistant position is Full Time with comprehensive benefits.

This role includes being onsite in Somerville and NWH (Newton-Wellesley Hospital).

TEAM supports Pre – Op Optimization & 6 hospitals within MGB, one of which is Newton-Wellesley Hospital, where we need support!

 

Job Summary

Mass General Brigham’s Population Health team is committed to improving preventive care delivery for older adults through innovative, accessible, and patient-centered onsite in person and increased virtual care.

You will support the new Annual Wellness Visit Program. You will also have the opportunity to support other programs, of similar patient populations, to support patient volumes.

Under the direct supervision of a provider, the Population Health Medical Assistant plays a critical role in this mission by partnering with Advanced Practice Providers (APPs) to deliver seamless, high-quality virtual visits. Through careful preparation, documentation, and patient engagement, the PHSO Medical Assistant (MA) ensures each visit is efficient, comprehensive, and personalized to the patient’s needs.

This position supports the Population Health team’s broader goal within the new program.

1. Increasing completion rates for Annual Wellness Visits among Medicare patients.
2. Enhancing access to preventive care through virtual and in person modalities.
3. Reducing provider administrative burden and optimizing clinical workflows.
4. Coordinating follow-up visits
5. Assisting to gather information outstanding to close care gaps
6. Supporting PHSO programs annual wellness visits, cardiac kidney metabolic, advanced chronic kidney disease programs in clinical support responsibilities as a medical assistant to these teams

As part of the Population Health department, this role contributes to Mass General Brigham’s systemwide efforts to improve quality, equity, and patient experience while supporting sustainable, value-based care for aging populations.

 

Qualifications

What You'll Bring

• High School Diploma or Equivalent required
• Can this role review and consider experience in lieu of a degree? No
• Basic Life Support [BLS Certification] preferred
• Certified Medical Assistant - Active Certification required
• Direct MA experience or medical field work 1-2 years at least required
• Experience with annual visits, rooming and supporting geriatric patients who receive Medicare benefits is a plus
• Phlebotomy experience highly preferred

What You'll Support

TEAM supports Pre – Op Optimization & 6 hospitals within MGB, one of which is Newton-Wellesley Hospital, where we need support!

The MA supports geriatric population and supports the provider. MA will conduct wellness visits virtually and in person. This role conducts virtual annual assessments.

Skills for Success

Duties include conducting initial assessment, rooming, vital signs, as well as risk assessment is important with patients to update provider on their history.

• Exceptional interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others

For TEAM Thursdays onsite:

• Room the patient
• Take vital signs and document i