Restaurant Supervisor -Hocking Hills Lodge & Conference Center

Hocking Hills Lodge and Conference Center located inside Hocking Hills State Park is seeking reliable candidates for Restaurant Supervisor position!  Have one of the best views in Ohio while you help to provide our guests with welcoming & memorable dining experiences!

Hocking Hills Lodge and Conference Center is an 81-room lodge with 40 cabins, a full-service restaurant/lounge, and banquet facilities to accommodate up to 200 guests. More property information is available at www.GreatOhioLodges.com. 

Hocking Hills State Park is one of the most visited State Parks in the country requiring a level of attention to detail and service to meet the guest's expectations and experience.

• Join an exciting, team-building, and career-oriented work environment.
• For full-time candidates - full medical, dental, vision plan available after 60 days
• Starting wage $16.00-$18.00 per hour
• PTO after 1 year
• Holiday Pay (including your birthday!)
• 401(k) Retirement Savings Plan
• Room, food & retail discounts
• Ongoing Training and Career Development
• Work schedule will allow for a work and life balance, but ideal candidate must be available to work a flexible schedule based on business demands including mornings, nights, weekends, and holidays

Position Overview: Responsible to help lead, support and direct all restaurant operations. Maintain an efficient, profitable and professional restaurant by providing high levels of guest and associate satisfaction. Provide quality service in a clean, organized and well-maintained dining room. Uphold our company standards and to assist the Restaurant Manager.

Essential Functions:

• Work hands-on in the dining room and bar, supporting, coaching and working with associates: 

• Greeting, seating and being present on the floor for our guests to insure proper hospitality. 
• Supervise and direct Dining Room and Bar employees. 
• Develop floor charts, schedules, daily assignments and floor management. 
• Help manage the reservation system.
• Control staffing and labor costs: 
• Help assure proper staffing, shift to shift, utilize schedules and calling staff when needed. 
• Call off extra staff from daily schedule, as directed. 
• Send staff home early when applicable. 
• Review labor cost control efforts daily with Restaurant Manager.
• Train and coach the restaurant associates to meet standards: 
• Follow and maintain training programs and standards for dining room and bar. 
• Follow and maintain our coaching standards with associates. 

• Help maintain the dining room cleanliness, organization and maintenance to company standard.

• Attend all requested management meetings, work on management projects and development.

Leadership Functions: Create and maintain a positive work environment through team building and serve as a role model for staff in terms of: Professionalism Attitude Respect Communication Appearance Conduct Cooperation Trust Uphold and abide by the policies in the Associate Handbook for your position. Follow these policies, rules and regulations for the safe and effective overall operation. Teach and enforce all existing and new policies and procedures. Must have commitment to company values. Maintain a hands-on, positive and inspirational coaching approach to working with and supporting your associates. Be a good role model and actively seek coaching opportunities to help maintain a positive work environment through team building. Offer praise for those times when someone is doing the right thing and immediately correct when improvement is necessary. Be proactive to assure your property has a “harassment free” work environment. Report any harassing behavior immediately. Maintain a 40 hour average annual work week. Work schedule prescribed by Restaurant Manager. Work overtime when requested and approved. Close the restaurant at least three times a week. Professionally represent the hotel and property when interacting with guests from the community, industry organizations and events. Directly supervise the duties of restaurant staff. As a leader of the restaurant, your participation in the dining room and bar areas is essential to our overall success. Your presence is expected during all meal periods. Support your staff and lead by example!

Management Responsibilities: Help keep dining room training materials current, accurate and stocked. Staff development may process through the use of manuals, our on-line training system, training guides, tests and tools. Follow prescribed process and checklists. Supervise, conduct and coordinate all dining room training programs supported by a strong “train the trainer” program. Learn on