Program Manager of Talent Management and Organizational Development Effectiveness

Requisition ID: 17350

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

The Program Manager of Talent Management & Organizational Development Effectiveness will consult with Human Resources Business Partners and business leaders to identify opportunities to advance corporate strategic goals/objectives and to recommend appropriate workforce solutions (in areas such as: talent management, employee engagement, culture, organizational design, etc.) based on best practice within a growing water & power company. Accountable for the planning, design, delivery and evaluation of TM/OD interventions. The program manager will lead the development and implementation of talent management programs (i.e., performance management, succession planning, competency development, etc.) that support the organization’s strategic direction including managing a collaborative program team, assessing maturity level of current programs, developing a robust change readiness plan, and understanding how different projects, policies and organizations interlink and overlap.

What You'll Do

• Leads and develops best-practice TM/OD solutions and programs (e.g., performance management, succession, employee experience/engagement, culture, etc.) based on evaluation of multiple factors including root causes, performance gaps, internal/external trends.
• Serves as a trusted advisor, thought leader and consultant to business leadership on all areas of TM/OD practices. 
• Collects, evaluates, analyzes and presents data resulting from recommended interventions/programs to HR and business leadership.
• Collaborates with peers across HR and the business to develop and integrate talent management processes.
• Applies change management skills/practices including ability to identify and address program risks as well as opportunities for continual improvement.
• Consults and advises business leaders and HR business partners on organizational design opportunities
• Uses data analytics and metrics to highlight program progress, gaps and measures of success.
• Stays current on organizational and HR strategy and goals, key business drivers, and new and ongoing corporate initiatives to ensure alignment of TM/OD interventions and programs.
• Stays current with TM/OD professional organizations, industry and employer groups, governmental agencies and community organizations to inform internal practice.
• Oversees project managers, change management, consultants/vendors and other project team members to ensure project/program and organizational goals are met.
• Produces accurate and timely reporting of program status and manage expectations of key stakeholders.
• Works with other departments to develop plans and budgets for the programs and manage project interdependencies.

What It Takes To Succeed

• Bachelor's degree in Human Resources, Organizational/Leadership Dev