Senior Salesforce Administrator

You are responsible for managing and optimizing INDG Sales Cloud and Service Cloud implementation with a focus on secure user setup, automations, and acting as initial point of contact with internal users for issue resolution. You are a self-motivated professional with a deep understanding of the Salesforce platform who will quickly learn new technologies. You will propose, develop, and support low code solutions as a Salesforce team member to meet and exceed customer expectations and ensure effective utilization of Salesforce tools. You will combine strong business acumen with proven communication, analytical and problem-solving skills to help maximize the business value of IT investments.

Responsibilities

• Work within an agile team approach to software development.
• Responsible for major Salesforce upgrades and integrations.
• Participates in the full application life cycle from design to development, testing, deployment and support of the organization’s Sales Cloud and Service Cloud implementation.
• Designs and develops reusable code using the Salesforce.com developer toolkit.
• Identify salesforce.com usage problems and craft technical/communication plans to remedy issues.
• Implement data cleansing techniques; create and manage rules, and data validations.
• Design and implement master data management techniques to reduce duplicate records.
• Work with vendor partners and design optimal solutions for integration and complex Salesforce.com functionality.
• Lead projects and deliver high level technical design documents and prototypes for requirement and design validation with our stakeholders.
• Participate in special projects and perform other duties as assigned.

Requirements:

• Bachelor’s degree in related field or equivalent experience.
• 5-7 years of administration or developer experience in Salesforce.com Enterprise edition or higher.
• Salesforce Certified Administrator certification.
• Salesforce Advanced Administrator certification or Salesforce Certified Platform Developer I certification.
• Hands-on experience in configuring and testing in Salesforce, strong problem-solving, analytical, and communication skills.
• Demonstrated experience in writing Flow automation and lightning web components.
• Experience with data migration and ETL tools.
• Demonstrated record of success participating distributed software delivery teams using Agile/Scrum and DevSecOps practices.
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

Bloomberg Industry Group IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity. Bloomberg Industry Group has adopted an Affirmative Action Program to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran, veteran, a veteran of the Vietnam Era, or any other classification protected by law.