Associate Director, Counseling & Psychological Services

Type of Appointment: Full-Time, Management Personnel Plan (MPP II)

Anticipated Hiring Amount: $99,225-$120,000 annually (Commensurate with experience)

Work Hours: Monday – Friday 8:00 am-5:00 pm, unless otherwise notified

Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package 

Recruitment Closing Date: Open Until Filled

Priority Consideration Date: December 10, 2024

THE DEPARTMENT:

Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i .e., a Student-Centered Philosophy, integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well-being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns.

DUTIES AND RESPONSIBILITIES: 

ADMINISTRATIVE DUTIES

• Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis.
• Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention.
• Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units.
• Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community.
• Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services.
• Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used.
• As part of the department's Management Team, provide supervision and work with the department's Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns.
• Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance.
• Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels.
• Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list.
• Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. 
• Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals.
• In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients.
• In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management servic