Server at Vernick Fish

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

The role: 

Describe the selection of food & beverage menu items to guests.  Offer interesting, and vivid descriptions of the each item’s origin, taste, and preparation methods; communicates guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinates food timings; checks completed kitchen orders with the guest’s original order. Anticipates guest needs to ascertain satisfaction and responds urgently and appropriately to guest concerns and requests. Upsell, process payment properly, complete side work, maintain assigned section with urgency.

Knowledge, skills & abilities 

• Strong ability to multi-task and observe entire dining room
• Time management skills
• Strong knowledge of food & beverage
• Excellent communication and customer service skills
• Strong interpersonal and team player skills

The rewards: 

Part of how we care for our team is through a meaningful and inclusive rewards package that supports your needs as an individual. In addition to competitive wages, here are just some highlights of our benefits and perks. 

  

Lifestyle benefits 

Complimentary and discounted stays at Four Seasons hotels & resorts around the world, paid time off, family planning assistance including up to 8 weeks of paid New Parent Leave, life insurance, pet insurance, and preferred rates for fitness club memberships. 

  

Inclusion & growth opportunities 

A robust offering of learning & development programs, educational assistance, transfer and/or promotion opportunities within Four Seasons Hotels & Resorts as well as employee pulse surveys that enable you to provide valuable feedback to help shape a work environment you deserve. 

  

Health & welfare benefits 

A variety of medical, dental and vision care plans to suit your needs and those of your family. 

  

Financial wellbeing 

401(k) Retirement Plan with matched contributions, daily complementary meals and snacks, daily discounted parking, cell phone provider discounts with various carriers, and complimentary dry cleaning of uniforms. 

  

  

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” 

- Isadore Sharp, Chairman and Founder of Four Seasons Hotels. 

  

  

Four Seasons Philadelphia is an Affirmative Action and equal opportunity employer that is committed to diversity and inclusion in the workplace. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit: 

https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf 

  

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