Gen AI - Delivery Lead

About the job you’re considering

The AI Delivery Lead is responsible for driving the successful execution and delivery of AI and machine learning (ML) projects at T-Mobile. This role involves coordinating multi-functional teams, optimizing processes, and ensuring that AI/ML models are effectively integrated into business operations. The ideal candidate will have a solid technical background, excellent leadership skills, and a passion for driving innovation through AI and ML technologies

Your Role:

•    Lead and manage AI and ML operations, ensuring alignment with organizational goals and objectives
•    Collaborate with data scientists, data engineers, and UI developers to design, develop, and deploy AI/ML models and solutions
•    Manage and evaluate the performance of AI/ML systems, making recommendations for improvements and optimizations
•    Develop and implement operational strategies, policies, and best practices for AI/ML workflows
•    Lead project timelines, budgets, and resources to ensure successful delivery of AI/ML initiatives
•    Oversee the end-to-end delivery of product solutions, ensuring quality, timeline, and budget adherence
•    Collaborate with stakeholders to gather requirements, define project scope, and establish clear deliverables
•    Oversee development teams, ensuring smooth execution of agile processes and sprint planning
•    Identify and mitigate risks to project timelines, resources, or scope
•    Foster effective communication across teams, acting as the primary point of contact for project updates
•    Manage project roadmaps, milestones, and release schedules to align with business priorities
•    Support technical decision-making, working closely with architects and developers to deliver robust solutions
•    Conduct regular project reviews to assess progress, identify challenges, and implement solutions
•    Drive continuous improvement in delivery processes, tools, and methodologies
•    Ensure customer satisfaction by managing stakeholder expectations and ensuring delivery success

Your skills and experience

•    EM Certification: Level 2 or above
•    Operational Management: Proven track record in operational management, including senior clients and key BU executives
•    Project Financials: Deep understanding of project financials and the ability to drive them
•    Leadership: Ability to manage delivery heads, delivery executives, and engagement managers
•    Customer Crisis Management: Ability to manage customer crises
•    Experience in product engineering, project delivery, or software development leadership roles
•    Proven experience in Agile methodologies such as Scrum or Kanban
•    Strong understanding of software development life cycle (SDLC) and product management frameworks
•    Excellent organizational and time management skills
•    Strong communication and interpersonal skills for effective stakeholder engagement
•    Proficiency in project management tools such as JIRA, Trello, or Azure DevOps
•    Experience in cloud environments like AWS, Azure, or Google Cloud Platform (GCP)
•    Familiarity with CI/CD tools and DevOps practices
•    Knowledge of technical architecture, microservices, and API design principles
•    Certifications such as Certified Scrum Master (CSM), PMP, or SAFe Agilist are highly desirable
•    Leadership Skills: Strong leadership sk