Business Office Assistant - Pinedale and Rock Springs

JOB SUMMARY

Looking for an office assistant in both Pinedale and Rock Springs, WY.

Medical Records

Responsible for managing all aspects of maintaining and protecting organization clinical records including the management of the clinical records team.

DUTIES & RESPONSIBILITIES

• Manages all daily clinical records functions including establishing and implementing clinical records policies.

• Ensures clinical record systems are maintained in compliance with state, federal and regulations.

• Maintains comprehensive working knowledge of state, federal regulations and serves as a resource for appropriate organization personnel.

• Protects all clinical records through the establishment and implementation of control procedures for all open and closed records.

• Protects the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.

• Forwards copies of clinical records to authorized users according to policy.

• Completes an administrative record audit following patient discharge and forwards abnormal results to the Clinical Director or their designee for clinical audit.

• Monitors aged unsigned physician orders and submit second and third requests for signed orders to overdue physicians, calls or visit the offices of seriously overdue physicians.

• Supervises the use of the clinical records information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements.

• Recruits, selects, orients, and manages member of the clinical records team.

• Manages the members of the clinical record team to ensure accurate and prompt filing and retrieval of clinical records.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS

• At least three years of experience in clinical records management preferably in home health or hospice care operations. Information systems knowledge required.

• Demonstrated ability to supervise and direct clerical personnel.

• Knowledge of corporate business management and governmental regulations

• Demonstrates good communication skills and public relations skills.

• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Scheduling

JOB SUMMARY

The Scheduling/Staffing Coordinator is responsible for managing all aspects of the staffing process and completion of workflow in Home Care Home Base to support operations of the Home Health or Hospice Agency. This position also requires establishing and maintaining positive relationships with all related entities (internal staff, clinical field employees, contract staff, patients/families, referral sources, etc), responding to staff requests/concerns and maintaining information to assist in the coordination of patient services and staff availability.

DUTIES & RESPONSIBILITIES

• Serves as the primary and secondary responder to all inbound phone calls.

• Responsible for maintaining information involving current staffs and contract staffs demographic information, skill sets, availability and productivity levels.

• Assists the Intake department by supplying staffing solutions to new patient referrals.

• Accurately completes all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, new referral scheduling , missed visit, visit time exceptions, visit time change requests and all associated workflow as assigned and delegated by the Director of Nursing.

• Supports clinical leadership by maintaining the proper daily workflow of tasks.

• Communicates effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff.

• Demonstrates commitment, professional growth and competency.

• Provides insight to identify needs for additional staff.

• Maintains comprehensive working knowledge of contractual staff relationships.

• May be required to provide on call services on the week nights and weekends.

• Serves as an administrative support resource for all clinical and marketing staff.

• Ensures compliance with all state, federal & M