Restaurant and Concessions Manager| McCormick Place Convention Center

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. 

  

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:   

• We treat each other fairly and with respect. 
• We act with integrity. 

• We have an entrepreneurial spirit. 
• We give back to our global community. 

  

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.  

Overview

Oak View Group, a leading food service provider located at McCormick Place Convention Center has an immediate opening for a Restaurant and Concessions Manager (Retail). This position is responsible for overseeing the day to day operations of the Restaurant and Concessions areas of the convention center.  

 

This role will pay a salary of $58,000 to $65,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

job expires 3/31/2024

About the Venue

McCormick Place located in downtown Chicago is the largest and most flexible convention center in North America., With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year. 

Responsibilities

• Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up
• Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service
• Assists in developing work plans including scheduling and ordering; assigns appropriate duties to subordinates.
• Maintains responsibility for sales, expenses and profit goals as outlined in the Restaurant and Concessions department operating plans/budgets, while promoting the company goals of customer service and satisfaction, teamwork, reporting requirements and financial performance.
• Inspects food service facilities to ensure equipment and building meet state, local health laws and internal regulations.
• Oversees Restaurant and Concessions operations during events to ensure client satisfaction and quality control standards.
• Directs storage, preparation, and serving of refreshments by other workers at refreshment stands or circulating throughout audience
• Maintains inventory controls
• Inspects and samples prepared foods to maintain quality standards and sanitation regulations
• Must be able to work in a fast-paced environment

Qualifications

• Bachelor’s Degree in Food & Beverage Management or related field desired
• Minimum 2-4 years’ experience in management level position in Restaurant and Concessions or equivalent training experience
• Certification in Food Service Sanitation and Basset
• Prior supervisory experience
• Prior experience in a Union environment preferred
• Computer literate (i.e. Word, Excel, PowerPoint, Access)
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. 

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected