Lead Installation Technician - Mt Pleasant

About Diversified:
Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.
What to Expect:
At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.


How You’ll Contribute:


The Lead ESS Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients, as well as leading and overseeing the work of other installation technicians at the work site. This position is the key field position for the bulk of the actual work that gets done in our clients’ buildings. The Lead Install Tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, IPing of devices, device installation, testing and troubleshooting. The Lead Tech will be responsible for our most complex system designs.


What You’ll Do:


Lead and oversee the work of other ESS Installation Technicians on a given project site, while also performing as an Installation Technician.

You will be expected to know and learn what is on the BOM for every job and know the material required for your job.

Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated.

If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP.

Take ownership of job schedules for workload given to you.

Prioritize your time properly and be able to manage multiple tasks at any given time.

Maintain constant communication with the Site Supervisor on a daily basis.

Point out any/all problems found on drawings/matrix to Site Supervisor ASAP.

Communicate with Site Supervisor ASAP if equipment is missing/defective.  Getting replacement inventory may be delayed due to lead times, hence it is very important to notify to appropriate party ASAP.

Help Site Supervisor with inventory if and when needed (maintain an online copy on one note)

Keep written records of the following on One Note:

Work accomplished with technicians/trades (sub-contractors, GC, EC)

Project issues
Discuss problems that may arise


Site Readiness Document

Site Inventory (kept up to date, at minimum, on a monthly basis)

Redlines/RFIs (if required)

Communicate the need for assistance and guidance for any work that is required for the job.  This may include labor problems as well as technical issues.
Assist installation technicians on questions or concerns with installation of devices/head end work to be done.


Complexity: This level of technician will be responsible for performing tasks on clients’ job sites with no supervision. This position is responsible for coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills.


Decision Making Authority: This position is often alone on the job sites and requires good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.


Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladde