Salesforce Product Owner

Salesforce Product Owner 

The Commercial Operations Salesforce Product Owner is a team member in Commercial Operations who supports other functional groups including Sales (Inside and Field-based), Technical Sale Support, Productivity Engineering, Customer Service, Technical Support, Marketing, and others to drive and measure sales efficiency and understanding of our business and customers. They will have a primary focus on Salesforce.com administration. The Product Owner will contribute to cross-functional initiatives and is responsible for upkeep of the current platform, its data, and creation of new functionalities.

Individuals applying for this position must be self-starters, strategic thinkers, action driven, flexible in changing direction and methods, thrive in a fast-paced environment, excel at managing multiple priorities, succeed in communicating with all levels within the organization and provide immediate contribution.

What you will be doing:

• Own overall success of the Salesforce.com Sales Cloud product.
• Contribute to vision and strategy for Sales Cloud projects and continuous improvement.
• Work with leadership to maintain product roadmap learning current business processes and transforming that to a modern/efficient business workflow.
• Collaborate with Stakeholder teams and others in the Commercial team to define improved business value and ROI delivery for Sales Cloud.
• Define business case; develop User Stories and Requirements to ensure consistent product delivery.
• Plan and approve release content and functionality.
• Resolve impediments to ensure completion of sprint goals.
• Act as liaison between commercial team and Productivity engineering (PE) team to:
• Communicate commercial priorities for salesforce
• Share clear user requirements for implementation projects
• Ensure alignment with other systems and platforms
• Partner with PE to manage backlog, iteration planning for Salesforce Sales Cloud.
• Plan and contribute to the execution of change management and training around effective use of new and existing platform functionalities in support of critical business processes and initiatives
• Own resolution of daily scope/product requirements blockers for the delivery team.
• Create and manage reports and dashboards to allow visibility into the effectiveness of sales and marketing programs for front lines sales reps, as well as managers and company leaders.
• Actively identify issues or opportune areas for improvement to processes, data, or systematic solutions.

Minimum Qualifications:

• Bachelor's degree required, or equivalent work experience.
• 7+ years of experience in relevant technology-based commercial job functions. e.g. sales, business, strategic planning, management consulting
• Salesforce Admin Certification
• Previous experience in software development and/or support and knowledge of Agile development models
• Intimate knowledge of Salesforce Lightning and Sales Cloud is required.
• Experience with Salesforce Enterprise Territory Management, Configure Price Quote (CPQ), and Collaborative forecasting.

Preferred Skills:

• Strong interpersonal skills including communication, collaboration, and negotiation capabilities.
• Effective presentation and communication skills with industry professionals, scientists, peers, and senior management
• Self-starter with ability to take leadership in an unstructured environment.
• Proven ability to influence cross-functional teams with and without formal authority.
• Excellent Excel modeling skills are essential.
• Learning & development or instructional design experience is a plus.
• Ability to project manage independently and to operate under tight deadlines.
• Strong organizational skills with high attention to detail.
• Service Cloud experience.

*THIS IS A FULLY REMOTE POSITION AND CAN BE BASED ANYWHERE IN THE USA 

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#REMOTE

Below is the U.S. base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one’s skills, qualifications, experience, and location.  At 10x, base pay is also just one component of the Company’s total compensation package.  This role is also eligible for 10x’s equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program.   During the hiring process, your 10x recruiter can share the specific base pay range for your preferred location and more about the Company’s total compensation package.

Pay Range$163,000—$220,600 USD

About 10x