Technical Writer and Editor

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Cybersecurity, IT Documentation, Project Management Office (PMO), Technical Editing, Technical Writing

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

No

Job Description:

Job Description Summary:

Own your career as a Technical Editor Senior at GDIT. Here, you’ll have the opportunity to build strong lines of cyber defense using cutting-edge technologies. Your work in cybersecurity at GDIT will have an impact on securing our clients’ missions and ensuring we anticipate the threats of tomorrow. At GDIT, people are our differentiators.

 

As a Technical Editor for Managed Security Services (MSS), you will help ensure today is safe and tomorrow is smarter. Our work depends on a Technical Editor joining our team to support the mission-critical work of state and local government agencies by creating master deliverables focused on Cyber Security services.

 

HOW A TECHNICAL EDITOR SENIOR WILL MAKE AN IMPACT

 

• Collaborate with subject matter experts, engineers, and product managers to gather highly complex information, ensuring technical accuracy and transforming insights into engaging content for diverse audiences.
• Create and maintain style guides, templates, and content standards, overseeing the documentation lifecycle including drafting, reviewing, publishing, and updating materials.
• Review and edit materials for punctuation, grammar, contextual accuracy, and overall quality, reorganizing content and editing graphics, tables, and illustrations as needed.
• Develop processes for crafting and refining highly complex and articulate articles, cultivating sources to produce high-quality content.
• Update and improve existing knowledge bases, managing document revisions and ensuring the approval and accuracy of content.
• Create training materials, job aids, work instructions, and Standard Operating Procedures (SOPs) to support knowledge transfer and problem resolution.
• Accurately record decisions, action items, and key discussions from meetings, creating official records and communicating documentation changes to customers, management, and operation staff.
• Gain a deep understanding of systems and services, translating complex information into simple, polished, and engaging content for successful user experiences.

 

WHAT YOU’LL NEED TO SUCCEED:

Education: Bachelor of Arts/Bachelor of Science or equivalent combination of certification and experience

 

Required Experience:

• Minimum of 8 years of technical writing or related experience
• 5+ Years of experience developing comprehensive documentation that meets organizational and customer standards.
• 5+ Years of experience writing, formatting, and organizing deep technical knowledge into documents that can be incorporated into document sharing platforms.
• Experience reviewing knowledge management systems and knowledge artifacts.

 

Required Skills:

• Ability to distill complex information into clear, concise text with a strong command of English grammar, style, and syntax; work independently to deliver accurate content under deadline pressure.
• Demonstrate advanced skills in Microsoft Office Suite (including Excel pivot tables and charts), Project, SharePoint (document management and Power Automate), Visio (diagrams and swimlanes), and Adobe Acrobat Pro (form creation with drop-down fields and signatures).
• Experience and familiarity with ITIL and ITSM concepts and technology, such as ServiceNow and Jira Service Management.

 

Preferred Skills:

• Technical understanding of computer networks, IT security, IT risk management (RMF), usability testing, design specifications, Scrum practices, requirements gathering, and an understanding of software development (SDLC).
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