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Waiver Program Coordinator - Springfield

Commonwealth of Massachusetts
Springfield, United Statesfull_timeVerifiedPosted 3 Oct 2025
💰 $102,269/yr($70,757/yr$102,269/yr)

About the role

Waiver Program Coordinator - Springfield 250006WB

Description

 

MassAbility is seeking a dynamic individual to fill the role of Waiver Program Coordinator. The selected candidate is responsible for needs assessment, service plan development, service authorization activities, and implementation and monitoring of individualized service plans (ISP) for Acquired Brain Injury Non-Residential waiver (ABI-N) and Money Follows the Person - Community Living Waiver (MFP-CL) enrollees/participants statewide, as well as for MFP Demonstration participants.

Waiver Program Coordinator engage in outreach as assigned to ensure that potential applicants are aware of the waivers and supported in the application process. For each assigned enrollee/participant, the Waiver Program Coordinator coordinates an interdisciplinary team that includes the individual, his/her guardian, if any, relevant waiver service participant waiver service providers, other persons as chosen by the enrollee/participant and other appropriate professionals to develop an Individual Service Plan (ISP) utilizing a person-centered planning process. The planning process will determine what ABI-N and MFP-CL waiver services and supports are needed to support the waiver participant to live safely in the community, which are delineated and authorized in the ISP portion of the Person-Centered Plan (PCP).

At MassAbility, we are driven by a fundamental belief that we are all different but connected – individuals who share a common purpose and who bring our own talents, ingenuity, and perspective to achieve our vision. That belief puts diversity, equity, and inclusion at the center of everything we do. We are keenly aware of the barriers that many of us face as we strive to live life on our own terms. That’s why, as a community, we are committed to always being part of the solution. This work is essential to who we are as an organization. Together, we are making a better state possible for everyone.  As a team member, you’ll join an agency that values a learning and participatory performance culture with an emphasis on high-performance teams, individual contribution/impact, and engagement in activities to promote and support programs, divisions, and the overall agency vision and mission. 

Please note: Applicants will need access to reliable transportation as statewide travel is necessary to the performance of this position regardless of location. Travel is expected in order to cover caseload assignments. This position is based in Springfield.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

  • Engage assigned enrollees/participants, their guardians and families as appropriate, in a person-centered planning process with careful consideration and accommodations for communication or accessibility needs. 
  • Meet in-person with the enrollee/participant to perform or arrange for any specialized assessments identified as needed pre-discharge, in conjunction with the enrollee/participant, his/her legal guardian, if any, and other appropriate professionals. 
  • Develop a person-centered plan (PCP) for assigned enrollees/participants that include services and supports and other community resources (ISP) that will be used to address their needs.
  • Partner with the individual and/or their family and MassAbility Adaptive Services Coordinator to ensure that approved home accessibility modification projects meet the needs of the individual and are satisfactorily completed in a timely fashion.
  • Coordinate an interdisciplinary team process for developing each Individual’s Person-Centered Plan (inclusive of all plan sections) that includes the participant, his/her guardian if any, relevant waiver service providers, other persons as chosen by the Individual and other appropriate professionals.
  • Update any assessments, as necessary, including any specialized assessments, and arrange for the provision of any such special assessments.
  • Safeguard the ABI-N /MFP-CL waiver services and supports identified in the plan, as necessary to support the waiver participant to live safely in the community, are delivered and are satisfactory.
  • Arrange for referrals and provision of MassHealth Long-Term Supports and Services (LTSS) and other needed ser

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Company

Commonwealth of Massachusetts

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