SAP Basis Administrator II

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: SAP Basis Administrator II

Department: Information Technology

FLSA: Exempt

BRIEF DESCRIPTION OF JOB DUTIES:  

Provide knowledge of SAP and the administration needs to accommodate technical planning, installation, and maintenance.  Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

WORKING RELATIONSHIPS:

 Accountable and Reports to (Job Title): IT Manager/Director

 Positions that Report to you (Job Title): None

PRIMARY RESPONSIBILITIES AND FREQUENCY:

• Participate in small to large SAP implementations.
• Contribute to maintenance activities related to system operation and availability.
• Participate in system installation, upgrades and performance tuning.
• Troubleshoot and resolve technical issues.
• Create and contribute to technical documentation and diagrams.
• May contribute to the evaluation of new technologies.

SECONDARY RESPONSIBILITIES: (These are considered occasional in nature)

• Participates in off-hours on-call rotation.
• Provides second level troubleshooting support and assistance to other admins and engineers.
• Attends and is prepared to participate in department and company meetings.
• Performs other job related duties and special projects as required.

SUPERVISORY RESPONSIBILITIES:

• This is a non-management position

SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:

• Excellent communication skills and ability to work with business directly on gathering requirements, designing solutions and troubleshooting
• Demonstrable excellent technical ability to execute small to medium sized system admin tasks for SAP and be able to recommend strategies for solutions for the future   
• Building and maintaining up-to-date knowledge about company and industry trends and strategy, and advises customers on approaches to optimize business success
• SAP administration concepts
• Knowledge of ERP and SAP BASIS best practices, business processes and data structures
• SAP BASIS experience is required
• Change control procedures, including transport management skills and experience
• Adherence to regulatory requirements
• Writing technical documentation
• Debugging, troubleshooting, and performing root cause analysis
• Strong organization skills with the ability to effectively meet deadlines

WORKER CHARACTERISTICS:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Excellent verbal and written communication skills
• Excellent interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Self-starter; willingness to dive in without being instructed

WORKING CONDITIONS:

• The duties of this position are performed in a general office setting.
• There is the occasional need to travel.
• There is frequent pressure to meet deadlines and handle multiple priorities.

EQUIPMENT USED TO PERFORM JOB:

Desktop and/or laptop computer. Third party applications, printers and telephone.

PHYSICAL REQUIREMENTS:

Visual requirements include: ability to see detail at near range with or without correction. Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

CONFIDENTIALITY:

Has access to confidential information including payroll, inventory costs, sales, accounts payable and receivable, pharmacy data, e-mail messages, and all data related to operations.

FINANCIAL RESPONSIBILITY:

Responsible for company assets including maintenance of software solutions.  No authority to make purchases or commitments.

CONTACTS:

Frequent contact with office personnel in other departments related to the position as well as occasional contact with users and customers.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED TO PERFORM JOB:

• Associates Degree or higher plus 5-10 years in information technology; or related experience.
• 5-10 years of BASIS Administration experience,