Food Service Supervisor

Terrace Cafe  
Full Time
PM Shift 
11am-8pm

 

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

 

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

Manages and coordinates activities of the nutrition associates who prepare, serve and dispose of foods for the organizations patients, staff, and visiting guests. The Food Service Supervisor will also be responsible for opening and closing the department, schedules, discipline, and performance reviews. They will also be responsible for menu development, revenue growth, and creating a culinary experience that is second to none. Areas of coverage vary and may focus on areas of production, retail, room service, and utility.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 1 Year of experience in food service supervision.
Substitutable Education & Experience: None.
Required Certifications/Licensure: ServSafe certified (will accept certification post-hire within no more than 6 months of hire date)
Required Training: Exceptional skills in meeting patient and guest, catering, cafeteria demands and schedules;
Demonstrated competence in recipe management;
Experience in fine dining menus and catered events where expectations and service delivery are top priority.

Essential Functions

• Leads by example by being willing to perform any duty necessary to meet the service needs of the patients, cafeteria operations, and catering customers. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers. Maintains an optimistic, professional, career oriented demeanor (positive role model) as a leader at Lexington Medical Center. Holds themselves and subordinates accountable for conformity to Service Excellence standards.
• Demonstrates appropriate communication of information to all ages and responds to all customers/patients requests and needs, i.e., hard of hearing, etc. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers. Adopts a “no surprises” management philosophy by communicating essential information to their respective Manager on a daily/weekly basis.
• The ability to manage in a diverse environment with the focus on patient and customer service is essential to success in this role.
• Supervises, instructs counsels and works along side Nutrition Services employees in the preparation and serving of meals primarily to patients and in the cafeteria as needed. Maintains high standards of quality sanitation and safety within the department. Recommends disciplinary action when needed. Meet and exceed Department of Health, DNV, Nutrition department, DHEC, or other inspections.
• Supervises, instructs, counsels and works along side Nutrition Services employees in the preparation and serving of meals/recipe adherence, primarily to patients and in the cafeteria as needed. Participates in the training of new employees.
• Maintenance of an optimistic, professional, career oriented demeanor (positive role model) as leader within your area at Lexington Medical Center. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers. Responsible for retainment and engagement of employees. Must keep employees engaged and morale on a good note.
• Covers main kitchen supervision when needed.
• Adherence to menus and waste control. Avoidance of over-production and maintains par-levels.

Duties & Responsibilities

• Responsible for delivering consistently high marks for all sanitation and safety practices.
• May assist in overview in catering functions, set up of caterings, etc.
• Holds themselves and subordinates accountable for conformity to Service Excellence Policy and Departmental Policies.
• Performs all other duties as assigned.
• Nutrition Services Supervi