Executive Assistant, Chief Quality & Safety Officer - Full Time - Hartford, CT

Reporting directly to the Senior Vice President (“VP”), Chief Quality and Patient Safety Officer, the Executive Assistant (“EA”) works independently performing a wide range of complex and confidential administrative and clerical support duties. The EA serves as the principal point of administrative contact and liaison with internal and external constituencies. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The EA will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. 

• Oversees and administers the day-to-day activities of the office; develops policies, procedures and systems which ensure productive and efficient office operation for the Executive Management Team (“EMT”) Member.
• Provides assistance and support to the Executive Management Team Member in problem solving, project planning and management, and the development and execution of stated goals and objectives.
• Responds to internal and external inquiries regarding Medical Center policy and operations while maintaining appropriate confidentiality.  Provides assistance in the understanding of Medical Center policies and procedures, as appropriate, and ensures that office operations are in compliance with policy provisions and standards.
• Receives, reviews and summarizes all incoming documents and correspondence; performs research and analysis on specific issues, as required, and independently prepares non-routine correspondence and/or reports, which may be highly sensitive and confidential in nature.
• Serves as the primary point of administrative contact and liaison with other offices, individuals, and institutions. 
• Works closely and effectively with the Chief Quality & Patient Safety Officer and her leadership team to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Executive updated.
• Proactively manages an extremely active calendar and daily schedule of executive, with authority to grant or refuse appointment request, ensuring the Executive’s schedule is followed and respected; plan and schedule meetings, including video and teleconference calls. 
• Organizes and facilitates meetings, and participates in committee discussions, as appropriate; screens and initiates telephone calls for assigned Executive Management Team Member, and participates in general administrative coverage for Administration offices. 
• Utilizes discretion in determining which situations that are critical or urgent of which the executive should be notified/interrupted.
• Assists in the compilation, preparation and distribution to EMT of planning documents, strategic business plans and interim reports.  
• Assists in the coordination, supervision, and completion of special projects, as appropriate.
• Tracks certain assignments that are delegated by the EMT Member to various staff members and facilitates staff implementation.
• May provide administrative support to executive boards and committees (e.g. functioning as secretary or coordinating board/committee activities & record keeping) and maintains a current understanding of the by-laws and responsibilities of each board/committee.
• Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC Standards. 
• Coordinates all meeting logistics such as conference room reservations, catering orders, preparing agendas, meeting materials, and assists with the creation of presentation materials.
• Assists during meetings by setting up audio/visual, taking minutes, and documenting action items that require follow-up.
• Serve as the Board Quality Improvement Coordinator, which includes, but is not limited to preparing materials for monthly board and committee meetings, managing the coordination of presenters, polishes the final PowerPoint presentation, executive summaries and meeting minutes, uploads all meeting materials to Board portal, and corresponds with committee members.
• Creates and modifies documents in Word, PowerPoint, Excel and Smartsheet.
• Oversees and/or arranges special projects and events such as retr