Senior Product Manager - Digital Platforms (Reporting & Authentication)

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Product Manager is responsible for the strategy, roadmap, and delivery of critical enterprise digital capabilities supporting Plan Sponsor reporting, Plan Performance Insights (PPI), and secure digital access.

This role serves as the product owner for reporting and authentication capabilities used by plan sponsors, advisors, and internal business partners. The Senior Product Manager partners closely with Technology, Cybersecurity, Operations, Compliance, UX, and business stakeholders to define product strategy, prioritize investments, and deliver secure, scalable, client focused digital experiences.

The ideal candidate combines strong product management experience with analytical thinking, technical acumen, and the ability to lead cross functional teams in a highly regulated financial services environment.

What you will do

Product Strategy & Roadmap

• Partner with leadership to define and execute key product initiatives aligned with business objectives.

• Own the product strategy, roadmap, and lifecycle for assigned capabilities, including Plan Sponsor reporting, Plan Performance Insights (PPI), authentication, and user access management.

• Develop and maintain a prioritized roadmap that balances client needs, business priorities, operational improvements, regulatory requirements, and technical debt.

• Define product vision, business value, success metrics, and key performance indicators for assigned capabilities.

• Evaluate market trends, competitive offerings, client feedback, and industry insights to identify product opportunities.

• Collaborate with cross-functional stakeholders to evaluate alternatives, align priorities, and optimize client outcomes.

Product Development & Delivery

• Define and lead the scope of product development, driving end-to-end product capabilities and client experience.

• Lead product discovery, planning, and execution across Agile teams.

• Coordinate operational readiness, testing, release planning, launch activities, and production deployments with Product Deployment.

• Partner with Product Deployment and Marketing to support client communications, market introductions, RFP content, sales collateral, and product documentation.

• Lead post-implementation reviews and drive continuous improvement through lessons learned, documentation, and knowledge management.

Reporting & Analytics

• Lead the strategy and evolution of Plan Sponsor reporting and analytics capabilities.

• Translate business requirements into product features that deliver accurate, consistent, and user-friendly reporting experiences.

• Establish and monitor KPIs measuring product adoption, client value, operational effectiveness, product health, and business outcomes.

• Leverage customer insights, analytics, and operational metrics to continuously improve reporting capabilities.

Authentication & Digital Access

• Own authentication, digital identity, and user access capabilities supporting plan sponsors, advisors, and internal users.

• Partner with Cybersecurity, Identity Management, Compliance, and Engineering to deliver secure, scalable, and seamless authentication experiences.

• Drive enhancements for user provisioning, role-based access, authentication workflows, and future identity management initiatives while ensuring regulatory compliance and an optimal client experience.

Cross-Functional Leadership

• Partner with Engineering, Architecture, Operations, UX, Product Deployment, Client Experience, Compliance, Legal, Risk, Cybersecurity, and business stakeholders to deliver strategic product initiatives.

• Collaborate with Empower intermediary home office teams to develop and implement enterprise initiatives.

• Build alignment across business and technology organizations while balancing competing priorities.

• Communicate product strategy, roadmap progress, risks, dependencies, and investment recommendations to executive