Inside Sales Representative, Business Cards & Payments (Hybrid), Plano, Texas

Inside Sales Representative, Business Cards & Payments (Hybrid), Plano, Texas

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business. 

We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.  The name of our organization reflects our current leadership position in Business Cards and Payments - as well as our aspiration to serve a wide range of needs for our customers beyond the card.

We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers.

The Role:

Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and committed to do great work? In Capital One’s Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs.

As an Inside Sales Representative, you will be responsible for executing process-driven contact campaigns through a variety of channels including phone, emails and LinkedIn.  By taking a consultative approach, you will help small and mid-sized business owners identify the right product that meets their needs.

You will be provided with prospect lists curated by our strategy team to target potential clients effectively. Your responsibility will be to manage the entire sales cycle, from initial contact to closing deals and ramping client spend. Meeting and exceeding sales quotas while achieving target KPIs will be essential to your success in this role.

The ideal candidate will be able to work in a fast-paced environment with changing priorities and have strong influence, a consultative sales skill set, and must be able to work autonomously. This individual must also have strong written and verbal communication skills for over-the-phone and email communication.

General Responsibilities:  

Execute outbound contact campaigns to reach small business owners from provided prospect lead lists.

• Develop subject matter expertise on the Business Cards & Payment prospect’s needs 

• Utilize persuasive selling techniques to overcome objections and close sales.

• Accurately and promptly record all sales-related activities and prospect interactions in our CRM system per a provided protocol.

• Collaborate with the sales and marketing teams to optimize lead generation and conversion strategies.

• Stay informed about industry trends, market conditions, and competitors to identify new opportunities and maintain a competitive edge.

• Use judgment to identify the appropriate path to embark on with prospects and engage partners or leadership as needed

• Work independently and seek out feedback and data to reflect on and improve your own performance

• Consistent sales quota achievement on a monthly, quarterly and annual basis

An Ideal Candidate Possesses:

• A strong interest in sales and desire to continue learning and growing in a sales based environment

• Drive, focus, independent thinking, and the ability to work autonomously

• Influential communication skills (both written and verbal), ability to quickly move key decision makers through a change curve via a proactive phone based approach

• A consultative mindset and the ability to adapt to an ever changing environment

• Real-time effective utilization of judgment and problem solving skills

• Strong negotiation and closing skills

Basic Qualifications:

• At least 2 years of sales or client development experience 

Preferred Qualifications:

• Bachelor’s Degree or military experience