Strategy & Operations - General Manager (Worker Operations)

If you’ve ever wanted to have your fingerprints on how a company scales, this is your moment. You’ll be the key operator ensuring our supply and demand flywheel turns efficiently and profitably—while directly impacting how we deliver value to businesses and workers every single day.

We’re looking for someone who thrives in ambiguity, brings a builder’s mindset, and wants to lead with intensity and ownership. This role is fully on-site and perfect for a former consultant or ops leader ready to go from strategy to execution at a rapid pace.

Let’s build the future of work—starting here.

About Traba
Traba’s mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. Backed by top investors such as Founders Fund, Khosla Ventures, and General Catalyst, we are building a future where productivity, earning potential, and growth opportunities are fully unlocked.

About the Role
We are seeking an experienced and entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. As a Manager on our Market Operations team, you will be a key leader responsible for overseeing daily operations and ensuring market growth, marketplace health, and profitability. You will work cross-functionally with Sales, Central Operations, Tech, Product, Marketing, and more to execute your strategic vision.

What You’ll Do:

• Champion Operational Excellence: Become the go-to expert on Traba’s daily operations and continuously enhance efficiency and effectiveness.

• Strategize for Success: Identify areas to streamline processes and craft actionable plans to drive improvement.

• Master Marketplace Dynamics: Lead initiatives for user acquisition, retention, and reactivation to meet current and future market demand.

• Elevate Business Performance: Develop and implement strategies that boost operational efficiency and customer satisfaction.

• Create Impactful Tools & Insights: Build tools, develop analyses, and establish reporting structures that inform data-driven decisions.

• Drive Cross-Functional Alignment: Collaborate with multiple teams to ensure seamless execution of strategic initiatives.

What You’ll Need:

• Bachelor’s degree in economics, business, finance, engineering, or a related field, or equivalent work experience.

• 2+ years of experience in dynamic roles such as consulting, investment banking, and 3-4+ years in strategy/operations at a fast-paced tech company or startup.

• A process-driven mentality with a focus on accuracy and efficiency.

• Willingness to get into the details and drive continuous improvement.

• High EQ and resilience to overcome challenges.

• Exceptional communication, organization, time management, and prioritization skills.

Bonus Points:

• Experience with SQL and no-code tools like Retool.

• Experience working with product and engineering teams.

Benefits:

• 📈 Start-up equity

• 💰 Competitive salary

• 🩺 100% Paid health, dental & vision coverage

• 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees

• 🚍 Commuter benefit

• 🎤 Team building events

• 🏋🏽 Gympass benefit

• 🌴 Flexible PTO

• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details:

The total compensation (cash + equity) range for this role is $135,000 - $228,750, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we’re open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We en