Technical Claim Manager-Casualty (New York Labor Law focus)
RLI Insurance CompanyAbout the role
About Us
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.
Principal Duties & Responsibilities
-Handle New York Casualty GL and commercial excess liability large loss claims proactively to achieve optimum results by resolving claims fairly, expeditiously and economically.
-Assess coverage issues on claims and issue appropriate coverage letters/documentation in required timeframe.
-Complete timely investigation of claim and post appropriate reserves.
-Proactively manage outside counsel on litigated claims.
-Handle claims in accordance with RLI's Best Practices.
Education & Experience
-Typically requires a bachelor’s degree in business administration, insurance, or a related field and 8+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience.
-Extensive experience in handling complex GL and commercial excess liability claims, including the management of outside counsel. Knowledge of New York Construction/Labor Law statutes impacting the handling and evaluation of such claims.
Knowledge, Skills, & Competencies
-Be proactive in initial investigation, claim handling, attorney management, and resolution.
-Superior communication skills to work effectively with insureds, underwriters and claimants.
-Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
Compensation Overview
The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.
Base Pay Range
$121,040.00 - $176,416.00Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.
Financial Incentives
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Personal &
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