Case Manager, Palm Springs

Position Title: Case Manager, Palm Springs

Organization: Jewish Family Service of San Diego

Department: Desert Programs

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Fully Onsite

Reports To: Outreach Supervisor

Pay Range: $21-$22.04/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

The Case Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, spiritual health, and community health.  The Case Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community. 

The position is primarily case management for the homeless population in the Coachella Valley.  The case manager will start off each morning in Palm Springs picking up a company vehicle and sometimes traveling 1-2 hours to pick up clients and guide the client through mainstream benefits.  This position requires traveling 80-90 % of the time with only about 10% of office work.

Responsibilities:

• This position spends 80 – 90% of the time in the field working in the Coachella Valley area
• Assess displaced client and family needs out in the field
• Develop comprehensive care plans for families to become self-sufficient
• Coordinates needed services
• Develop links with a continuum of services and agendas
• Maintains up-to-date client records
• Provides crisis and/or short-term counseling
• Provides information and referral to community and staff
• Engages in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies
• Assist in the relocation of clients as needed
• Assist in food distribution as needed

Skills/Experience/Abilities That Are a Must-Have:

• 2+ years’ experience providing case management services preferred
• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• This job requires 80 – 90% travel around Inland Empire
• Ability to pass a pre-employment drug test
• Knowledge of and experience with motivational interviewing preferred
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Inland Empire community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to write clear concise e-mails

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. As a routine part of work, employees will generally be required to use their hands to manipulate, handle, or feel objects, tools or controls; reach with h