Assistant Vice President, Client Management - Remote

Job Purpose
The Assistant Vice President, Client Management provides leadership to the Denial Management Department’s managers and their teams, including on-going process review, recommendations for efficiencies, staff supervision, and monitoring of operations to ensure efficient functioning of day-to-day business processes and resources. The AVP will drive efficiencies and monitor KPIs to ensure monthly metrics are met or exceeded. Recommend additions to staff and/or reallocation of current staff to ensure client needs are being addressed. Experience and judgment will inform operational planning and achievement of goals.

Duties and Responsibilities
• Establish protocols
• Fully understand the internal processes of the department
• Stay up to date on trends
• Meets revenue cycle performance goals and metrics
• Improve performance, outcomes and maximize denied claims
• Identify and communicate system problems
• Attend all client meetings
• Stay abreast of changing regulations
• Ensure compliance with applicable laws and regulatory standards
• Plan and structure the department workflow and staffing
• Provide leadership, mentorship, and guidance to department managers and supervisors
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
• Understand and comply with Information Security and HIPAA policies and procedures at all times
Qualifications
• Bachelor’s degree in business or healthcare administration required
• Proven work experience as an Assistant Vice President or similar role
• Management experience in workflow
• Solid ability to analyze, interpret and present data in meaningful ways
• Advanced IT skills
• At least 10 years experience
Working Conditions
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.