Compliance Agent (PT) - New York City, NY

Job DetailsJob Location: Premium Parking NYC - New York City, NY 10021Position Type: Part TimeSalary Range: $18.00 - $19.50 HourlyJob Shift: Morning ShiftJob Category: Customer ServiceThe Parking Compliance Agent plays a key role in maintaining safe, orderly, and well-managed parking operations. This position ensures vehicles follow posted rules, provides clear and courteous customer support, and documents activity accurately while working independently in the field. The Parking Compliance Agent upholds Premium Parking’s commitment to creating great places to park through consistent monitoring, strong judgment, and professional service.

Potential to move into full time role after 4-6 weeks.

Available Shifts:


Shifts available 7 days a week
Flexible shifts available - 2-5 days per week depending on availability

Morning Shift: 7am-3pm
Evening Shift: 3pm-11pm




Essential Functions and Responsibilities:


Enforce improperly parked vehicles
Apply parking boots or tickets for parkers breaking rules

Incentive pay for enforcement boots provided


Work outdoors for extended period of time, with shelter provided


Customer Service & Guest Support


Provide friendly and professional assistance to guests as needed.
Answer questions related to parking, locations, directions, and general site information.
Address concerns and escalate issues to leadership when appropriate.


Parking Compliance & Operations


Monitor streets, garages, and flat lots to ensure proper payment and adherence to posted parking rules.
Issue citations using a handheld device or manual ticketing process.
Log vehicles and maintain accurate and timely documentation.
Observe parking patterns and report unauthorized parking, operational issues, or irregular activity.


Safety & Field Awareness


Follow all safety procedures when working around active traffic.
Maintain awareness of surroundings and support a safe environment for guests and team members.
Immediately report hazards, incidents, equipment issues, or suspicious activity.


Site Support


Conduct routine walk-throughs to identify potential hazards, maintenance needs, or vandalism.
Ensure equipment, signage, and pay stations remain visible and in proper working condition.
Support peak periods, special operations, and event needs as directed

QualificationsRequired


Must be 21 years of age or older at time of hire.
Strong judgment and ability to work independently.
Professional appearance and communication skills.
Comfortable using handheld devices and basic technology (training provided).
Ability to understand and apply parking regulations.
Ability to work outdoors in all weather conditions

Shelter provided in bad wheater


Ability to walk and/or stand for extended periods.
Ability to bend, lift, push, or pull up to 100 lbs throughout a shift.
Must pass required drug screening and criminal background check.
Reliable, punctual, and flexible with scheduling needs.
Preferred: Previous parking, compliance, hospitality, or customer service experience.
Preferred: Ability to commute to Flatbush, Brooklyn (Flatbush Av-Brooklyn College 2/5 stop)


Physical & Environmental Expectations


Regular standing, walking, speaking, listening, and use of hands for handheld equipment.
Frequent exposure to outdoor weather including rain, heat, cold, and humidity.
Work performed in and around moving vehicles and active traffic areas.


You could be Premium Parking’s next parking solution! Apply today and take the wheel on your career!