Patient Access & Reimbursement (PAR) Analyst, Senior Manager

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Patient Access & Reimbursement (PAR) Analyst, Senior Manager

What you will do

Let’s do this. Let’s change the world. The Patient Access & Reimbursement (PAR) Analyst reports to the Director, Field Reimbursement and is responsible for the development, coordination, and measurement of strategic programs, productivity activity, and monitoring budget/expenses and insights for patient – related services at Amgen.

This is a unique opportunity to work on a dynamic brand, gain portfolio product experience, and help enhance patient support services at Amgen across the respiratory space.

Amgen is an innovative organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Patient Access, we will provide you with the capabilities, resources, and rewards of a global enterprise, entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and significant careers through exciting assignments, career development, and valuable opportunities!

Under the general direction of the Field Reimbursement Director, the PAR analyst will oversee reporting and data analysis to support core operations and strategic planning for patient access services. The position will have ownership of crafting, developing, and implementing new data sets and critical metrics as well as continuing to evaluate and adjust those measures going forward.

Additionally, the Analyst will lead the development of executive presentations including quarterly business reviews, acts as lead facilitator of senior level meetings, is responsible for MBO tracking & key deliverables, deploying communications, and special department process improvement initiatives and project management

• Supports patient-access services and PAR leadership team in developing and coordinating team operating model and business cadence
• National team meeting coordination and quarterly national team calls for agenda/content in collaboration with the PAR leadership team and appropriate stakeholders.
• Coordinates development of FRS & PAR Regional/National business reviews in partnership with our vendor.
• Lead reporting of sub-national analytics and execution metrics via Sales Ops partnership
• Lead and collaborate for FRS operational development/improvement/troubleshooting in partnership with our vendor.
• Partners closely with FRS Director and Regional Managers on MBO Metric enhancements for appropriate Patient Access Programs.
• Drives sharing of standard methodology process to improve performance across teams and the partnership
• Makes recommendations to management on improving patient access effectiveness based on key metrics
• Collaborate with Brand Marketing Sr Managers/ Director in strategic/tactical KPI development/tracking
• Demonstrates strong ability to break down national trends and opportunities
• Collaborate with FRS vendor leadership to pull through improvements discovered from analysis
• Demonstrate process expertise to build and handle analytics on the customer experience
• Demonstrate overall fulfillment and individual analytics to forecast staffing needs
• Partner with FRS Vendor Partners for reporting needs (Power BI)
• Partner with internal PAR analyst for pulse insights and navigation
• Partner with compliance to develop analytics ensuring department practices are being followed and regulatory standards are upheld

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is analytical with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of sales, sales ops and/or marketing experience

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