Tech Partnerships Intern

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a Tech Partnerships Intern you will manage ServiceNow relationships with our Partner Ecosystem across the globe. A large part of this role is to manage and nurture companies Go to Market (GTM) with the applications and integrations they have developed on and with the ServiceNow platform to drive joint revenue and solve for our customers problems. This includes:

• Review Build Partner Program Go to Market (GTM) approaches and advise partners on good practice approaches based on the internal GTM guides
• Liaise with Partner Managers to jointly account plan with a focus on specific sales plays/solutions with an industry/regional/product focus.
• Planning for success through Partner pipeline and sales achievement tracking
• Direct partners marketing efforts to engage with external customers/prospects
• Liaise between partners and selective internal sales leaders to introduce the partners solutions and agree target accounts
• Introduce Technology partners to Systems Integrators to amplify solutions reach and drive into new markets for success
• Drive Ecosystem Governance through communication, execution plans, reporting and dashboard preparation, global interlocks with all regions.
• Develop and improve Technology Partner engagement to ensure Technology Partners feel valued, have trust and are driving towards joint goals
• Improve and create standard operating procedures (Partner Onboarding, ongoing enablement, etc.) aligned to the Partner Build Program to make ServiceNow easy to business with for Technology Partners.
• Coach partners both remotely and face-to-face
• Communicate Partner Programs' Requirements & Benefits across the ecosystem
• Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
• Conduct monthly GTM reviews
• Build relationships between the entire Alliance Channels and Ecosystems team to better the success for Technology Partners
• Participate in marketing events

Qualifications

• Currently enrolled in an accredited university, and on track to graduate between Dec 2023 - June 2024
• 0-1 year of experience working with sales, marketing, or channel and alliance partnership management
• Experience working with multiple team members, work in a true 'east-west' operating model with both direct line and dotted line team members, advocate for and resolve conflict.
• Ability to measure and communicate progress to achieve targeted results, identifying obstacles and associated remediation plans.

For positions in California (outside of the Bay Area), we offer a base rate of $28.70 per hour, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.  Com