Manager, Demand Planning (Shiseido)

Your Dreams, Our Future.

 

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

 

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

 

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

 

WHERE YOU WILL WORK

Our Demand Planning team encourages a culture of continuous learning and improvement, with a focus on driving innovation and achieving operational excellence. We offer a dynamic and stimulating work culture, as employees are part of a greater team and purpose that collaborates with different departments, brands and business units.

 

JOB SUMMARY

This position is responsible for leading US Demand Planning activities for the Shiseido brand, including Finished Goods and POSM.

 

As a key contributor within the US S&OP function at Shiseido Americas, this role is responsible for driving continuous improvement of US demand planning processes across all US domestic business units and demand planning groups for Shiseido. The role ensures the demand plan is aligned with US business objectives and financial targets, while supporting key supply chain performance metrics including service, inventory, excess & obsolete reduction, and forecast accuracy.

 

This role works closely with US commercial teams, key retail partners, and E‑commerce to support effective demand consensus and execution through established and evolving demand planning processes.

 

The ideal candidate has experience leading demand planning teams and demonstrates strong people‑management and coaching skills to ensure responsibilities are appropriately segmented and aligned with the broader US demand consensus process. The role requires the ability to effectively leverage SAP IBP demand planning functionality or future system implementations to improve forecast accuracy and cross‑functional collaboration within the US and with global stakeholders.

 

The role requires direct experience creating innovation forecasts at granular SKU‑by‑retailer levels in monthly buckets, aligning and managing assumptions throughout the full launch lifecycle—from feasibility through shipment. This capability is a critical input into the new product development process for Shiseido in the US market.

 

Close collaboration with supply teams is essential to understand and communicate risks to future supply and to ensure risks are appropriately mitigated through the demand plan.

 

WHAT YOU WILL DO 

• You will prepare and review monthly saleable forecasts with related analysis for the US. The accuracy of the unit forecast has a direct impact on company inventory and customer service levels. Reconcile forecasted units to Gross Sales financial forecasts to ensure reasonableness.
• You will work cross-functionally to understand qualitative information from Sales and Marketing, as it affects future unit forecasted demand, including follow-up of out of stocks with supply planning.
• You will be responsible for Monthly Forecast Accuracy: report results and issue root cause on inaccuracies, ensuring go forward forecast reflects any results.
• You will conduct regular business and performance reviews related to demand and supply of low stock skus with internal stakeholders.
• You will lead the Excess & Obsolete (E&O) process to minimize inventory liabilities, drive root‑cause analysis, and support action planning and execution.