Senior Manager Operational Risk Oversight

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

This role is responsible for operational risk oversight activities specific to a respective business line or corporate function. This includes advising, assessing, and effectively challenging all operational risks and mitigate for the specific business and their impact on both risk appetite and the goals and objectives of the business.

This leader will lead a team of individual contributors and oversee the operational risk activities across the business in partnership with business line leaders, business line control leaders, and other second and third line leaders including compliance risk and internal audit. Key to the success for this critical role will be the build out and establishment of an effective second line of defense operational risk organization. This leader will work with other corporate and non-financial risk leaders and their teams to ensure the effective implementation of enterprise and operational risk programs by the business and driving the effective challenge process of these programs.

Critical to success will be the development and ongoing management of an effective second line of defense including monitoring, testing, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. The leader will also be expected to engage with, influence, and lead business partners at all levels in the organization, escalate risks when necessary, actively participate in governance and management committees, and effectively engage with regulators.

In addition to these core oversight and advisory functions, the Senior Manager must effectively lead, engage, and develop their team to ensure success of the Operational Risk Advisory function. This leader may lead and participate on cross-team Non-Financial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the Senior Manager is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions.


How You'll Do It

• Manage a team that develops and is accountable for the operational risk oversight program. Provide support, coaching, development opportunities, feedback, and counsel to all team members. Manage the development of team members by defining and assigning goals, conducting periodic coaching and feedback reviews, and administering annual performance evaluations.
• Defines and executes the risk-based approach to independent risk assessments and oversight for the business.
• Defines the monitoring and testing strategy to ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business.
• Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs.
• Participate in and engage with business leaders in governance and management committee forums to help drive a culture of effective risk management.
• Creates and updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
   

Qualifications You'll Need
The Basics

• Bachelors Business Administration and Management
• 8+ years Law, Risk, or Operations
• 5+ years Experience in first or second line risk, control, or compliance role in a highly regulated financial institution subject to Heightened Standards
• 12+ years Risk management experience in a highly regulated financial/depository environment with specific focus on operational risk management, internal audit, or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, st