Regional Account Manager, Food Service Contracts - REMOTE (North Carolina, South Carolina, NE Georgia)
Managed Health Care Associates, Inc.About the role
Company Overview:
Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the alternate site health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Clinical Pharmacy Software and Legislative Advocacy. Through the delivery of innovative and targeted health care services and solutions, MHA helps customers increase operational efficiency, maximize business growth, and provide optimum care for patients. For more information, visit our website at www.mahinc.com.
Navigator is your resource for Spend Management. Navigator is the largest group purchasing organization (GPO) in the United States for the alternate site healthcare market. We have over 10,000 members, which allows for more buying power and stronger contracts with vendors and manufacturers. The Navigator team is an experienced group of leaders with expertise in healthcare and hospitality purchasing that specializes in customer satisfaction and delivering results. Navigator is a subsidiary of MHA. For more information, visit: http://www.navigatorgpo.com/
Job Purpose:
The Regional Account Manager (RAM) is a results-driven sales professional who works well both in a team and independently. The Regional Account Manager will be responsible for managing a book of business in the following states: North Carolina, South Carolina, NE Georgia. He/She/They are responsible for establishing, developing and maintaining positive business and customer relationships with existing accounts as well as developing new business opportunities within your assigned territory. The RAM will offer a customized range of food service contracts as well as medical product supplies and business products contracts to Assisted Living Facilities, Skilled Nursing Facilities, Continuing Care Retirement Communities, and other types of senior care living providers.
Essential Duties & Responsibilities:
- Maintain and increase sales and contract compliance of current customers through food, medical surgical products, capital equipment and additional categories with national and regional corporate account chains and other designated accounts within the senior care, hospitality, and education markets in accordance with agreed business plans.
- To identify, qualify, present and close significant new business opportunities within the territory at the regional and local chain level.
- Act as a liaison between the member and vendor, resolve any pricing, contract, or rebate issues to ensure/improve client satisfaction/retention.
- Meet regularly with clients’ key managers and senior-level executives to understand clients’ business requirements and provide solutions through Navigator services and technology consulting.
- Utilize sales reporting and analytic tools to analyze market and use data to present cost savings, compliance, and increased utilization.
- Maintain assigned territory budget.
- Monitor each account’s compliance to assure they are maximizing the full profit potential of the Navigator /MHA contracts.
- Provide advance notification of new products and price changes that enable members to make timely decisions and maximize overall savings.
- Be a thought leader and key resource for the region, also acting as key resource/ backup to Regional Sales Director
- Work in conjunction with Regional Sales Director, Strategic Accounts Director, and Navigator National VP of Sales
- Conduct in-person meetings with members requiring 80% travel.
Minimum Qualifications & Competencies:
- University or bachelor’s degree required.
- 5+ years selling experience, proven track record of sales success.
- Work experience in a GPO, food service, med surge or senior health market preferred.
- Ability to generate new business through lead mining, industry networking and solicitation.
- Highly motivated and ambitious with a positive “can do” attitude.
- Able to work in fast-paced, self-directed environment.
- Decision-making, problem resolution and creative thinking skills
- Ability to manage own workload independently, multi-task and prioritize effectively.
- Able to negotiate and close sales in a professional manner.
- Exceptional verbal and written communication skills
- Excellent organizational and presentation skills
- Strong working knowledge of Mi
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