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Wholesale Underwriting Manager - Remote (West Coast)
Benchmark MortgageUnited StatesRemotefull_timeVerifiedPosted 18 Nov 2025
About the role
Position Overview:11 Mortgage recognizes the changing regulations that accompany the loan process and holds innovation and adaptability as critical characteristics for our Underwriters and Underwriting Managers. The Underwriting Manager is responsible for the management, training, and development of the underwriters. Ideal candidates for this position will be experienced in the underwriting process for Agency (FNMA/FHLMC), Jumbo Non-Conforming, Non-QM, and Government lending (FHA/VA), an excellent communicator, and highly experienced in team management and development. This person will be based on the West Coast and work PST time zone schedule. Essential Functions of the Role:
- Oversee the wholesale underwriting process; develop and implement new procedures to increase quality and efficiency while maintaining a high level of customer service.
- Train wholesale underwriters and operations staff on underwriting process as needed.
- Collaborate with various department managers regarding underwriting concerns, trends, and for process improvements.
- Ensure loans are underwritten to guidelines that are compliant with state and federal laws and regulations.
- Establish and monitor performance metrics within the department, identifying deficiencies and addressing as needed.
- Other duties as assigned.
Classification: Full Time, Exempt
Essential Knowledge/Skills/Abilities:- Ability to delegate and motivate team members
- Knowledge of regulatory requirements (FNMA, FHLMC, FHA/DE, etc.)
- Strong communication skills
- Excellent organizational skills
- Ability to work across organizational boundaries
- Highly detail-oriented
- Strong decision making skills
- Advanced problem solving capabilities
- Strong critical thinking skills
- Proven ability to prioritize and multi-task
Experience Requirements:
- Minimum of five (5) years of mortgage underwriting experience required.
- Prior management experience preferred.
- Encompass and Desktop Underwriter experience preferred.
Education / Licensing Requirements:
- High school diploma or equivalent required. Some college preferred.
Working Conditions:
- Fast-paced environment.
- Requires normal vision (corrected) both close and distant.
- Requires normal hearing levels (corrected).
- Requires working at a desk to use a phone and computer for extended periods of time.
- Requires sitting, bending.
- Works effectively with frequent interruptions.
- Lifting requirements of 10 lbs. occasionally.
- Minimal travel <5%.
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