Senior Technical Program Manager, Platform and Data

About the team

Are you looking for an opportunity to help millions of customers “get home,” navigating one of the biggest life decisions they'll ever make? Our team of Technical Program managers work with Product Managers, Designers, Engineers, Data Scientists, Researchers, and our go-to-market teams to build and launch products and experiences that transform the real estate industry and make “getting home” easier.

As a member of the Product Program & Operations team, you will be part of the larger team orchestrating how the product development organization plans and works together at Zillow by bringing our products to life!

About the role

As a Senior Technical Program Manager (or TPM), you will drive and lead product development-driven programs that span the Data Platform organization. You will work closely with leadership, teams, and stakeholders to define strategies, facilitate planning, and be responsible for the execution of key projects.

Our programs focus on end-to-end experiences for customers actively shopping, renting, touring, or financing their home, and industry-leading platforms and tooling for the real estate agents they partner with

We are looking for a highly motivated Technical Program Manager whose dream job is one where you get the opportunity to drive across functions, build visibility, and solve complex and ambiguous problems!

Responsibilities include, but are not limited to:

• Align program goals with Zillow’s strategic objectives and make data-driven recommendations for adjustments.

• Coordinate and drive initiatives, features, milestones, and release plans using the Product Development framework to ensure timely delivery and adoption across teams, including Product Management, Data Engineering, Data Science, Analytics, Marketing, and Sales.

• Create, manage, and refine program plans, assess and mitigate risks, manage dependencies, and balance business needs versus technical constraints

• Communicate effectively and with transparency to teams and stakeholders.

• Engage leadership to find paths forward in difficult situations.

• Facilitate strategic conversations on prioritization and trade-offs, as well as engineering architecture and product trade-offs. 

• Build strong relationships across Product, Engineering, Design, and other TPMs.

• Identify risks, highlight duplication, and anticipate bottlenecks.

• Facilitate the rhythm of the business and key reviews for the product leader/business area you support

• Help teams leverage shared tools and ways of working.

• Contribute to the product development program team community processes while managing active projects, coaching teams on standards, product lifecycle, playbooks, doc repositories, etc

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 7+ years of Product/Software Program Management experience, with experience delivering large cross-functional programs and highly integrated platform and data products.

• Technical degree (computer science) or equivalent work experience with product and software development teams.

• Familiarity partnering with Data Engineering/Data Science to develop data products, and platforms that support various business functions such as analytics, and/or improves data quality in systems used by sales and marketing teams

• Consistent track record of leading cross-functional groups to deliver quality products on time.

• Highly organized with strong analytical, problem-solving, and prio