Production Manager

Job Summary 

The Production Manager is responsible for crew development, equipment allocation and control, safety of our crews and clients, production efficiency and quality control. Ensuring the successful operations of a portfolio of accounts, including Safety, Budget Control, Delivery of Quality Products, Crew Training, Equipment Allocation, and Assignment.  

The Production Manager reports directly to the Branch Manager but works with the Client Relations Manager’s to serve our clients and team. This is a management position and therefore requires a certain amount of daily preparation and leadership. As leaders in the company, you are also responsible for modeling and enforcing all policies and procedures including safety policies and uniform dress codes. 

Core Values 

 Culture of Safety – Safety is always job #1 

A Growing Tradition Plants, Personally, Financially and Professionally 

Exceptional Customer Experience – Delighting our Clients with our Products and Services 

Good Neighbors – Community Pride – Sharing our Success 

Respectability – Treating Others as we want to be treated 

Supervisory Responsibilities 

• Recruits, interviews, hires, and trains new staff members 

• Oversees the daily workflow of the department 

• Provides constructive and timely performance evaluations   

• Handles discipline and termination of employees in accordance with company policy 

• Regular jobsite visits to review job specifics 

• Work with the Client Relations Manager to ensure the scope of work meets a high standard of quality 

Duties/Responsibilities 

• Safety - Ensure that all safety policies of company are enforced 

• Manage Morning Dispatch of crews 

• Monitor Daily Crew Performance 

• Anticipate and Evaluate Equipment Needs - Manage crew equipment inventory and repair issues 

• Employee Development - coaching, reviewing, training, rewarding  

• Enforce Company Standards. i.e., Uniforms, Fleet, Equipment, Facility 

• Onboarding and Training crew persons on proper landscaping practices 

• Quality – Work with crews to ensure that The Greenery level of quality is maintained 

• Job Start Process- Work with sales and Client Relationship Manager’s to carry out proper new job set up 

• Budget Management/Scheduling- Work with BM to maximize crew routes and hours management Modify routes based on new work and cancellations. Build production plans on each property to ensure maximum efficiency 

• ASPIRE 

• Daily time review and accuracy 

• Purchase Receipts 

• Work Ticket Scheduling 

• Productivity 

With Project Managers and or Crew Leaders 

• Determine and schedule equipment requirements for the job 

• Manage schedule for Utility locates with OA (Office Administrator) 

• Job scheduling to (Aspire) or master schedule (with team) 

• Material procurement and delivery sequencing. (Aspire). Work with OA and Production team to stay current on Purchase Receipts and Sub Contractor Agreements 

• Labor/ Crew Management – Labor Back Log Management. Head Count Forecasting 

• Work Ticket Management 

• Manage Job Site-  

• Safety 

• Quality 

• Production 

• Daily work ticket review 

• Time management and review (Aspire) 

• Inventory transfer review – accuracy of what the crew removes from the yard and takes to the job and what is returned to inventory from the job 

• Quality control on the product being delivered/implemented this includes: 

• Quality of materials 

• Quality of Planting and sod installations 

• Quality of hardscape installation 

• Sub-contractor quality and fulfillment of the contract scope 

• Observation and training of the crews and their capabilities, feedback on performance to the operations manager 

• Work with sales on the facilitation of the change order process  

• Coordinates and facilitates close out process 

• Weekly and monthly revenue recognition on their jobs 

• Labor Review