Principal Engineer (CRE)

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Description

We're looking for an experienced Principal Software Engineer to join our CRE  team. Reporting to the Senior Director, CRE, you'll be responsible for:

• You will troubleshoot and identify the root cause of cloud reliability issues 
• You will develop solutions and observability tools focusing on early detection and prevention for the cloud and customer issues
• You will be part of the passionate engineering team driving the solutions towards providing reliable cloud security for the customers.

Job Location - San Jose

What We're Looking for (Minimum Qualifications)

• 10+ years of experience in Software development and/or sustenance engineering team.
• Proficient in programming language- C,C++ ,Python and linux,
• Hands on experience in network security products and have good technical knowledge on technologies like firewall, VPN, Data protection etc
• Hands on experience in developing automation for troubleshooting, monitoring purposes.
• Have interest in troubleshooting and problem solving for the customer issues 
• Able to provide technical leadership and vision for developing the cloud and customer  reliability tools .
• Collaborate with teams to develop the solutions for the customer issues.
• Collaborate with product management to align technical strategies with our goals and contribute to the product roadmap.
• Work as CRE and  partner with other engineering teams to lead reliable solutions to guide industry-leading reliability of the Zscaler Cloud..

What Will Make You Stand Out (Preferred Qualifications)

• Minimum Bachelor's Degree in Computer Science or relevant Engineering.
• Experienced in the culture of customer/cloud reliability engineering in comparable technology environments.
• Experience delivering products as cloud-based services.
• Solid experience engaging technical teams to discuss use cases, review feature/function requirements and define solutions.
• Mentor engineering teams, promoting a culture of collaboration and learning.
• Become a valued leader in the CRE organization and guide tool automation and CRE best practices across Zscaler

#LI-JM1

#LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$1—$1 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency