Lead Scheduler-Heart and Vascular Institute

POSITION SUMMARY

The Lead Scheduler is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services provided by the AtlantiCare Regional Medical Center including the Health Park, and the Healthplex.  While the Scheduler position coordinates a wide variety of patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room, it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered.  This position communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. 

 

The Lead Scheduler enters data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation.

 

The Lead Scheduler ensures the other schedulers are completing the above tasks to

 

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

 

QUALIFICATIONS

EDUCATION:  High school diploma or equivalent required.

LICENSE/CERTIFICATION: 

EXPERIENCE:  3 years experience in the medical field as a registrar, receptionist or other related position required.  Knowledge of medical terminology and computer experience with scheduling software programs and STAR is preferred.  Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

 

PERFORMANCE EXPECTATIONS

Demonstrates the technical competencies as established on the Assessment and Evaluation Tool.

 

 

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Scheduler

 

WORK ENVIRONMENT

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury.  This position requires sitting and working at a computer a majority of the time.

The essential functions for this position are listed on the Assessment and Evaluation Tool.

 

REPORTING RELATIONSHIP

This position reports to the Heart and Vascular Institute Leadeship or clinical leadership in Health Services.

 

 

The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.