CCS System Analyst (OpenText & Kofax Total Agility)

Job Information
Job Title: CCS System Analyst (OpenText & Kofax Total Agility) 
Job Requisition ID: 82228
Ministry: Technology and Innovation
Location: Remote across Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: May 21, 2026
Classification: Systems Analyst Level 2 
Salary: ​$3,189.98  to $4,379.96/ bi-weekly ($83,258 - $114,316/ year)

The Technology Support and Operations Division uses a one-government approach to Information Management and Technology (IMT) governance, decision-making and service delivery across the Government of Alberta (GoA) balanced with individual business partner needs. This broader lens facilitates enhanced data sharing, collaboration, reduction in data duplication and innovation support to ensure effective IMT solutions and service delivery across the government to provide better services to Albertans.

Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification. To learn more about us, please visit: https://www.alberta.ca/technology-and-innovation.aspx.

The passionate, solutions-driven people we hire are the force behind Alberta’s digital future. They don’t just support programs, they transform them.

 By embracing innovation and exploring emerging technologies like Artificial Intelligence, we’re creating smarter, faster, and more responsive services that truly make a difference for Albertans. Whatever your role here, you’ll be part of something extraordinary.

Role Responsibilities

Join Us to Build Smarter Solutions for Alberta!

 

Are you a tech-savvy problem solver who enjoys building innovative solutions?

Do you take pride in understanding client needs and delivering high-quality results?

 

The Ministry of Technology and Innovation is seeking a Systems Analyst to join the Content & Collaboration Services (CCS) team. In this role, you’ll support digital solutions that enable reliable, secure access to critical information across government. Reporting to the Team Lead, you’ll help ensure systems are delivered and maintained effectively to support ongoing operations.

 

Responsibilities:
Some of the responsibilities of this position include but are not limited to:

• Perform systems analysis to support development, enhancements, and maintenance of applications.
• Design and maintain Electronic Information Management (EIM) systems.
• Contribute to system design, development, testing, and implementation activities.
• Support application updates, testing, and ongoing production operations.
• Provide client-focused support by understanding business needs.
• Continuously enhance technical knowledge and system performance.
• Help ensure secure, reliable access to critical information.

This position provides production support, maintenance and new development activities for these main systems:

OpenText Content Server:

• Supports a key enterprise records management system used across government.
• Serves as a central repository integrated with multiple systems and programs.

Kofax Capture and TotalAgility:

• Supports document digitization, scanning, and metadata capture.
• Implements and manages document processing workflows based on business requirements
• Plays a key role in records digitization and integration with OTCS.

Oracle WebCenter Content (formerly UCM):

• Provides content management support for ministry applications.
• Integrated with business processes and information management practices.

Documentum:

• Supports enterprise content management across multiple ministries.
• Enables access to records with core management and tracking capabilities.

Adlib:

• Converts records for long-term digital preservation.
• Supports batch processing and integration with core systems.

Information Letters (IL):

• Supports a public-facing system for publishing government information.
• Enables submission, tracking, and management of communication