Product Operations Coordinator

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Product Operations Coordinator will support our Product Operations team by managing the day-to-day execution of product tooling and helping scale processes across the Product organization. This role is ideal for someone who is detail-oriented, operationally minded, and excited to support cross-functional collaboration at scale. As a key partner to Product Operations, you’ll help maintain and improve the infrastructure that powers roadmap visibility, team alignment, and execution across Product and Engineering.

We’re looking for a Product Operations Coordinator to join the Product team at Snap Inc!

What you’ll do:

• Own the day-to-day management of our product tooling, including tracking deliverables, surfacing feature requests, and supporting team adoption.

• Help maintain and improve planning infrastructure to ensure data accuracy, usability, and alignment across Product and Engineering teams.

• Support the execution of quarterly roadmap reviews and related processes by keeping documentation, templates, and workflows up to date.

• Monitor hygiene of planning inputs (e.g., milestones, status, owners) and follow up with teams to ensure completeness and accuracy.

• Assist in preparing summaries or visualizations that help cross-functional partners understand roadmap status and upcoming milestones.

• Coordinate with Product Operations and cross-functional partners to communicate process updates and drive shared accountability.

• Provide general support for product operations workflows, including running meetings, preparing documentation, and supporting process improvements. 

Knowledge, Skills & Abilities:

• Interest in operational tooling and scaling team processes.

• Familiarity with collaborative productivity tools (e.g., Coda, Notion, Asana).

• Strong attention to detail and ability to manage multiple streams of work.

• Excellent written and verbal communication skills.

• Comfort working in a fast-paced, cross-functional environment.
   

Minimum Qualifications

• Bachelor’s degree or equivalent years of experience.

• 1 year of experience in a project coordination, product operations, or program support role.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protec