Director, External Supply Business Program Management Lead

Use Your Power for Purpose

The External Supply (ES) Business Program Management Lead serves as the program-management backbone of Pfizer’s External Supply organization — the role that brings structure, governance, and execution discipline to the portfolio of strategic programs on which ES performance depends. This is a high-visibility, high-impact, Director-level individual contributor role within the ES Program Management Office (PMO), accountable for translating ES and PGS strategic priorities into well-run programs that deliver measurable outcomes on a global scale.

Operating as a trusted integrator and thought partner to the ES leadership team, the incumbent brings clarity, coherence, and accountability to a multi-faceted program portfolio spanning risk, network, operational, digital, and sustainability strategy, as well as cost-savings and business-process optimization. Where assigned, the role also provides program-management oversight for PC1 (Pfizer CentreOne) tech transfers into internal Pfizer and contract-manufacturer (CMO) sites — focused on driving and tracking execution rather than technical delivery. The role is expected to champion digital and AI as a way of working — applying modern data, automation, and AI-enabled tools to how programs are run, and seek opportunities to digitize, simplify, and improve.

Success is achieved largely through matrix influence rather than direct authority: the incumbent leads peers and senior stakeholders across ES and enabling functions, holds the network accountable to its commitments, and continuously matures the ES PMO operating model. The ideal candidate is strategic, highly organized, and solutions-oriented, with a digital- and AI-forward mindset, a strong bias for continuous improvement, and proven ability to drive alignment across diverse internal and external constituencies in a complex, fast-changing environment.

What You Will Achieve

Program Portfolio Leadership & Delivery

• Lead end-to-end execution of the ES PMO’s portfolio of strategic programs — establishing program structure, integrated plans, roles/RACI, governance, and clear escalation paths.
• Drive programs to milestones and committed outcomes, proactively identifying and resolving cross-functional risks, dependencies, and bottlenecks.
• Serve as the connective tissue across ES program managers, ensuring consistent delivery standards and a single, coherent view of portfolio health.

PMO Operating Model, Standards & Continuous Improvement

• Prioritize and balance resources across competing initiatives, sequencing the portfolio against ES and PGS strategic priorities.
• Establish and maintain the program-management methodology, playbooks, templates, and governance that define how the ES PMO operates.
• Embed operational-excellence principles and digital/AI-enabled ways of working to continuously improve program processes, accelerate delivery, and raise PMO maturity.

Strategic Program Management

• Drive program execution of ES strategic priorities spanning risk, network, operational, digital, and sustainability domains.
• Lead delivery of network and operational strategy (network optimization, agility and growth-readiness, support for PGS network decisions, and net-zero/sustainability goals). 

Financial Stewardship & Value Delivery

• Manage program financials across the portfolio, ensuring spend is planned, tracked, and aligned to approved budgets.
• Lead the oversight needed to drive and track cost-savings delivery across External Supply.
• Build rigorous, objective business cases that articulate strategic rationale, financial viability, and risk to secure leadership endorsement and investment.

Digital & AI Enablement

• Champion digital and AI ways of working across the program portfolio — embedding automation, analytics, and AI-enabled tools into how programs are planned, executed, tracked, and reported.
• Partner on implementation of the One Digital Ecosystem, translating ES needs into digital solutions and driving adoption across the network.
• Proactively identify, pilot, and scale AI and automation use cases that improve PMO efficiency, data quality, and the speed and quality of decision-making.

Stakeholder Governance, Communication & Reporting

• Lead governance forums and key stakeholder meetings, ensuring decisions, actions, and accountabilities are clear and followed through.
• Deliver tiered status and performance reporting across T3/T4/T5, translating complex program detail into structured, decision-ready insight.
• Maintain transparent, proactive communication across ES Ops Leaders, OE, CoE, pa