Supervisor Pharmacy Ops

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health.

Within our mail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

As a Pharmacy Ops, RPH Supervisor; you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Supervisors support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Supervisor consistently exhibits best practices when working the floor, including quarterbacking the team, providing meaningful feedback, and abiding by all legal and regulatory guidelines, amongst other required activities.

The Pharmacy Ops, RPH Supervisor; is responsible for direct and effective management of their pharmacy team, including but not limited to:

•    Living our purpose by helping to manage and improve patient health through safe and accurate dispensing.

•    Overseeing the pharmacy team across two shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members

•    Supporting safe and precise prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy operating procedures and utilizing the safety guardrails at every workstation

•    Contributing to positive employee experiences by showing empathy and genuine care and coaching the pharmacy team to do the same.

Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on controlled substances.

•    Conducting new staff Pharmacist onboarding for the mail facility, including training on CVS workflow, work instructions, policies and ensuring all trainees are on-track for timely completion of required training and/or licensure.

•    Ensuring pharmacy operations are fully compliant with state Board of Pharmacy and federal regulations at all times;