Key Account Manager - Public Sector (x/f/m)

At Hublo, we believe in the power of technology to transform the healthcare sector. We envision a world where healthcare facilities are not just buildings, but thriving environments that inspire and support our healthcare professionals. To achieve this vision, we must first address the pressing need for healthcare facilities to recruit and maintain adequate staffing levels.

This is why Hublo developed a digital platform dedicated to them, now deployed in 4 000+ healthcare facilities and used by 1 000,000+ healthcare professionals. At the end of 2021, Hublo raised 22M€ to become the leading HR SaaS solution for healthcare in Europe.

From +200 team members today in Paris, the Hublo team keeps on growing. Want to help us improving the healthcare system? Apply today!

Your role

As a Key Account Manager - Public Sector (x/f/m), you'll play a decisive role in the growth of Hublo’s business especially on our GHT segment (Groupements Hospitaliers de Territoires)

You are joining a team of 4 Account Managers.

You are responsible for delivering consistent and predictable revenue growth from our existing customer base (medium to large accounts). As the team was recently created, you will also take an active part in creating the processes and methods to generate expansion within our existing customers from scratch.

The potential is huge and the scope is large: contracts renewal, up-selling and cross-selling with new products.

Your main responsibilities are to:

• Meet pipeline as well as revenue quota from your portfolio of 250+ clients 
• Take full ownership of accounts and contract renewals/retention, while creating cross-selling and up-selling opportunities;
• Structure, negotiate and execute deals with existing key customers;
• Acquire a thorough understanding of customers’ needs, expectations and desired ROI;
• Build solid relationships with top-decision-makers at C-levels and advise on the customer’s long-term strategy;
• Identify innovation opportunities to drive revenue and customer satisfaction;
• Create opportunities to network both within existing accounts by unlocking contacts across new departments as well as referrals to expand our reach;
• Work closely with business developers and customer success managers to lead on touch points with customers and to identify high value opportunities;
• Gather customers’ product feedbacks to help shape and define the product roadmap;
• Use rigorously and enrich our internal tools, especially our CRM (Hubspot), processes and documentation (Notion).

What we're looking for 

• You have at least 3-6 years of experience in sales of SaaS solutions/ B2B solutions in an Account Manager function, with a track record of exceeding sales quotas 
• You have strong interpersonal skills, experience building strong relationships, and a passion for consistently providing a great customer experience
• You are comfortable with building and delivering data-driven recommendations
• You are organized, proactive, independent and you are able to manage multiple opportunities simultaneously at various stages of the sale cycle
• You have project management skills to lead internal cross-functional teams to align customer needs with internal capabilities
• A Perfect French and a good level of English (B2)

The experience we offer

• 🎯 Impact-first mission: our focus on the healthcare sector offers a purpose-driven career.
• 💶 Competitive compensation: a total salary package (fixe + commissions) ranging from 60k to 80K€ OTE per year based on your experience.
• 👣 Professional growth: a dynamic, human-scale structure that values initiative and dedication.
• 🌱 Responsible work environment: we are B-Corp certified, acknowledging our commitment to continuously grow and improve as an environmentally and socially responsible company.
• 🗼 Dynamic locations: our vibrant office on Rue de Paradis provides an inspiring setting. 
• 🏡 Hybrid work policy: flexible work arrangement—up to 10 remote days a month.
• 🤲 Strong onboarding: a comprehensive program, guiding you through your initial weeks at Hublo.
• 💪 Team cohesion: build strong connections with colleagues through regular team events and an annual seminar, ensuring a connected and collaborative work environment.

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