Epic Sr. Analyst

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The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Epic Sr. Analyst.

The Epic Sr. Analyst initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.

• Serves as a primary support contact for application end‐users.

• Initiates the design, development, implementation, and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

• Participates in on-call rotations and support and attend and participates in, applicable committees.

• Maintains regular communication with team members, including participating in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets. 

Department Specific Functions:                                         

The Epic Sr. Analyst, will focus on the infectious control module within EPIC works to ensure the information systems in the UHealth organization are working efficiently and effectively, including but not limited to EpicCare Ambulatory Core EMR (EpicCare Ambulatory, Care EveryWhere , MyChart, Workbench and several interface bundles), EpicCare Inpatient, Willow, ASAP, Beacon, Radiant, OpTime and Kaleidoscope. She/he provides necessary experience, knowledge, and technical support to ensure all aspects of applications and systems development, build and implementation. The candidate will analyze, define and apply technical knowledge to solve complex problems regarding business application systems with specific emphasis on infection control. The Epic Sr. Analyst will work closely with team members, staff and other personnel to gain and understanding of objectives and requirements for the assigned clinical system and will be responsible for trouble shooting problems and challenges within the clinical information systems wh