Virtual Sales Consultant - Carmel, IN

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Virtual Sales Consultant – Carmel, IN

Virtual Sales Consultant

As a Virtual Sales Consultant at Allegion, you will be at the forefront of promoting our cutting-edge commercial security solutions. Your role will involve engaging with clients and potential customers virtually, leveraging technology to showcase our products and services to drive incremental revenue growth for the US Commercial Sales organization.

Responsibilities

What You Will Do:

Prospecting, Nurturing & Selling:

• Identify sales opportunities via contacting prospects generated through data provided by Sales Enablement Specialist, segment leads based on behavior and engagement, and create personalized experiences leveraging personas and intelligence at each stage of the funnel.

• Create sales opportunities through self-generated leads and strategic account planning: researching and identifying potential accounts based on construction database, available funding, vertical market expertise and territory understanding.

• Optimize the customer journey from first contact to purchase.

• Continually update CRM (Microsoft Dynamics) software with recent activities on lead, account, contact and opportunity records to maintain data integrity.

• Measure ROI from sales execution and identify areas for improvement.

• Nurture leads through virtual interactions, creating value for customer.

• Achieve quarterly and/or annual sales quotas by successfully implementing sales and marketing strategies and tactics.

Account Ownership:

• Manage a portfolio of commercial end-user customers, understanding their unique security needs.

• Tailor solutions using our extensive portfolio of hardware, software, and service solutions. 

• Nurture existing client relationships, ensuring satisfaction and repeat business.

• Maintain relationships with end user customers through follow-up actions and value add consultative approaches. 

Product Training:

• Coordinate virtual product demonstrations and training sessions for clients.

• Collaborate with our product and technical teams to consistently learn. 

• Determine needs for and implement in-person training via outside sales partnership where necessary for growth.

Value-Add Services:

• Provide consultative advice on security strategies and applications in conjunction with field sales colleagues.

• Propose customized solutions that align with clients’ security goals.

• Collaborate with cross-functional teams to enhance the overall client experience.

Cross-Functional Collaboration:

• Collaborate with virtual sales colleagues to exchange information such as selling strategies and marketing information

• As an extension of the local field sales team, work closely with sales management and field reps to drive revenue.

• Work closely with marketing teams to align messaging and campaigns.

• Collaborate with product development teams to provide feedback based on client interactions.

• Coordinate with customer/sales support teams as needed for optimal customer experience.

• Work closely with sales enablement specialist to provide feedback regarding tech stack utilization, processes, and lead source quality.

To excel as a Virtual Sales Representative, you will be utilizing the following skills and abilities:

Strong Communication Skills:

• Clear and concise communication is crucial. You must articulate your value proposition effectively without face-to-face interactions.

• High collaboration skills while working in a team environment

• Active listening skills are equally important to understand customer needs.

• You'll interact with customer, channel partners, and internal colleagues to answer questions and provide assistance.

• Polite yet persuasive influencing techniques.

• Strong follow up skills with both internal colleagues and external customers.

Adaptability and Problem-Solving: