Manager, Account Management

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025, we raised Series E funding at $2.7 billion valuation, alongside our acquisition of Yokoy, to become the leader in integrated travel and expense management.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk. 

About the Role:

We are looking for an ambitious and motivated professional to step into the Manager, Account Management role. This position blends leadership, strategic account management, and hands-on sales expertise. You will oversee a team of Enterprise Account Managers. Your role is pivotal in coaching, mentoring, and driving the team toward achieving ambitious sales and customer retention goals.

Reporting directly to the Director of Account Management, you will play a crucial role in developing talent, fostering client relationships, and implementing strategic initiatives that enhance overall business growth.

 

What will you be doing?

• Leadership & Team Development
• Act as the leader of the Account Management team, ensuring their success in achieving targets.
• Conduct weekly 1:1s to track individual progress and provide personalized coaching.
• Set up monthly development objectives to foster professional growth.
• Develop and implement training programs to upskill the team and enhance performance.
• Provide continuous mentorship and feedback, creating a high-performance culture.
• Identify team training needs and onboard new sales professionals.
• Client Relationship Management
• Cultivate deep and meaningful relationships with key clients.
• Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction.
• Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions.
• Drive customer adoption, retention, renewals, and account expansion through proactive engagement.
• Sales & Growth Strategy
• Identify strategic account growth opportunities using data-driven insights.
• Collaborate with cross-functional teams to align sales strategies with market trends.
• Find creative solutions to optimize revenue generation across the team.
• Operational & Strategic Execution
• Track team performance against KPIs and take necessary actions for improvement.
• Analyze sales data to identify market trends, challenges, and areas of opportunity.
• Stay updated on industry trends and emerging travel technologies to maintain a competitive edge.
• Contribute to the continuous improvement of internal processes and account management strategies.

What will you need to succeed?

• 5+ years of experience in Account Management, ideally within the travel or SaaS industry
• 2+ years of management experience
• Proven track record of exceeding sales targets and driving team success
• Strong coaching and mentoring skills with a passion for developing talent
• Excellent communication and stakeholder management skills
• Data-driven mindset with the ability to analyze trends and inform strategic decisions
• Highly organized with the ability to balance multiple priorities effectively
• Hands-on experience in creating and delivering training materials

What do we offer?

• 💰 Competitive compensation, including equity in TravelPerk
• 🌴 Generous vacation days so you can re