Head of Global Data Management

Head of Global Data Management (JG 21) 

As a technology-enabled and digital-led bank, data is at the heart of everything we do. It powers how we measure risk, assess performance, and make decisions. To ensure we unlock the full value of our data, we must guarantee its completeness, accuracy, auditability, traceability, and protection. The Global Data Organisation serves as the first line of defense in securing robust data chains, working in close collaboration with all functions, business lines, and countries across the Bank. 

The Global Chief Data Office (CDO) plays a pivotal role in this mission. As a central organizational unit, the CDO partners with stakeholders across the enterprise to enable frictionless customer journeys, support ESG-driven innovation, and deliver data products that enhance decision-making. With emerging trends such as digital wallets on the horizon and increasing regulatory expectations around data governance, the CDO is evolving to meet these challenges head-on, ensuring our data remains both a strategic asset and a safeguarded resource. 

The opportunity 

As part of Global CDO, the Global Data Management team is responsible for building our design capability and establishing our global mandate over our data frameworks and controls. They define, maintain and continuously improve ING global standards for Data Governance, Data Quality, Data Protection, AI and Data Ethics, ensuring consistent application across the Bank and full alignment with both regulatory expectations (BCBS29, GDPR, AI Act, DORA etc.) and INGs business objectives.  

To realize this, we are moving towards a leaner data management function with much stronger functional ties to countries and functions to stimulate co-creation of data management standards, work-instructions, frameworks, and embedding full ownership of data processes and controls in the entire organization. The Global Data Management team will work closely with the operations and transformation capabilities of CDO to ensure that data delivered across the Bank is adherent to our global policies and frameworks. 

The Global Head of Data Management is pivotal to the realization of ING’s ambition towards data-driven digital leadership, responsible for the ING data management strategy and leading the global Data management organization within CDO. Tasked with the mandate of bringing all data used at ING under governance, protection and management, the Global Head of Data Management hierarchically leads a group of expert leads on in different topics around Data Protection and Data Governance.  

Your Responsibilities 

As Head of Global Data Management, you are responsible for: 

• Enable the design, steering, and oversight of ING data governance and data protection frameworks, standards, and policies 

• Create a strong functional network across group functions and local domains to initiate the co-creation of different data governance and data protection frameworks and help facilitate and support both global and local implementations. 

• Responsible to ensure the development of unified standards, work instructions, functional requirements, related test plans that are rolled out bank-wide, and providing oversight on bank-wide control evaluation through Key Control Testing (Test of Design and Test of Effectiveness) and continuous monitoring (e.g. KPIs, KRIs, Attestation etc.). 

• Design ING global Data Management strategy, frameworks and policy and contributing to overall CDO strategy. Initiator and end-responsible for frameworks and standards.  

• As part of the Global data leadership, create the vision to link data management policies to data services, execution and transformation – from strategy to execution at scale   

• Align ING data management frameworks and policies with the purpos