Director, San Diego Technology
VertexAbout the role
Job Description
General Summary:
This role leads a team responsible for the architecture, delivery, security, support, and continuous evolution of enterprise laboratory technology platforms — including laboratory Operational Technology (OT) such as information/cyber security, sensors, and IoT-enabled lab environments — across San Diego. It is also the single accountable Research Site Partner for San Diego: the primary DTE relationship holder for the site's SVP and research leadership, and the front door through which site requirements are captured, shaped, and routed into the correct cross-functional platform backlog (Experiment Capture, Registration, LIMS, and peer DTE platforms in Research & Pre-Clinical, CMC/Manufacturing, and Supply Chain)
This role is accountable for operational excellence, financial stewardship, and risk management across a complex laboratory technology landscape, including ownership of an approximately $3M annual operating budget. In parallel, the role carries accountability for local technology adoption, change management, and cross-site prioritization advocacy — ensuring San Diego's voice shapes the shared platform roadmap without the site building or maintaining local one-off solutions.
Key Duties and Responsibilities:
Technology & Operations Leadership
- Build and sustain strong, trust-based relationships with senior business, quality, and DTE leaders, acting as a strategic partner with sustained impact on enterprise laboratory goals.
- Lead, develop, and retain a highly effective Lab Engineering Support organization, leveraging internal resources and external partners through a managed service provider model.
- Ensure stable, secure, and compliant laboratory technology operations across both IT and OT environments, aligned to cyber security, ITSM, ITIL, and DTE system lifecycle standards.
- Serve as the primary point of accountability for laboratory technology partnering with DTE Compliance, Cyber Security, Internal Audit, and Quality Assurance.
- Own and manage the site's operating budget, ensuring disciplined financial planning, forecasting, vendor management, and value realization across services and platforms.
- Oversee a portfolio of programs, projects, platform releases, and enhancements delivered at the site, ensuring quality, timeliness, and alignment with business outcomes.
- Lead technology-driven modernization of the laboratory environment — intelligent automation, agentic workflows, passive data capture, IoT-enabled instruments, and connected lab environments — translating innovation into pragmatic, compliant roadmaps.
- Attract, develop, and retain top talent; carry full people-management accountability for assigned staff.
Research Site Partnership
- Serve as the single accountable owner for technology adoption, change, and the DTE relationship at San Diego — the primary partner to the site SVP and research leadership.
- Act as the site's product owner: capture requirements and user stories directly from scientists and shape raw, ambiguous input into clear, prioritized demand.
- Be the single front door for San Diego — route shaped requirements to the correct platform owner (within Laboratory Solutions or peer DTE platform organizations) rather than site stakeholders engaging each platform team directly.
- Drive local adoption and change management for new platform capabilities; carry roadmap and delivery updates back to site scientists and leadership on a regular cadence.
- Represent the site's voice in cross-site, cross-functional prioritization forums, ensuring the shared platform roadmap reflects the site's highest-value needs.
- Maintain a transparent, current view of the site's demand status and backlog position that site stakeholders can see and understand.
Knowledge and Skills:
- Strong senior-level business engagement and stakeholder partnership capabilities.
- Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle practices.
- Proven people leadership experience building and sustaining high-performing teams.
- Program, portfolio, demand, and financial management expertise.
- Excellent analytical, problem-solving, communication, and executive-level presentation skills.
- Ability to balance operational stability with innovation in regulated environments.
- Comfort operating in a matrixed accountability model — shaping and routing demand where the build/architecture decision rests with a peer platform owner, not this role.
Education and Experience:
- 10+ years of relevant experience, or an equivalent combination of education and experience.
- Demonstrated leadership managing enterprise-scale technolo
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