CWS Case Manager - Out of Home Abuse and Neglect / 61014868

Posting number: 191357

Department: Department of Social Services

Division: Human Services

Job classification: Case Worker I

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The CWS Case Manager - Out of Home Abuse and Neglect conduct statewide investigations of allegations of child abuse and neglect in residential institutions, foster homes, residential treatment facilities and child care facilities.

•  In accordance with DSS Policy, Agency Mission and GPS Practice Model. Investigators will investigate reports of alleged child abuse or neglect in institutions,  foster homes facilities licensed by and/or operating in the state, residential treatment facilities, intermediate care facilities licensed by the Department of Health and Environmental Control or operated by the Department of Mental Health and child care facilities.

• Maintain accurate, thorough, and timely documentation of all case information, observations, and investigative findings in both the case file and the CAPSS data system. Documentation must meet agency quality standards and support decision-making, service planning, and legal requirements. Complete all investigation activities and required documentation within mandated state and federal timelines, ensuring compliance with statutory deadlines and internal policy expectations.

• Engage in scheduled case staffing with licensing agencies, contract management units, service providers, and other key stakeholders to review investigative progress, evaluate safety concerns, clarify roles, and ensure compliance with regulatory and contractual requirements.

• Plan and coordinate with the Office of General Counsel to prepare for appeal hearings and court actions, including those scheduled through the Department of Social Services, ensuring all documentation, evidence, and case materials are complete, accurate, and ready for legal review.

• Provide 24-hour on-call coverage, seven days a week, on a rotating schedule, responding promptly to emergencies, after-hours inquiries, and time-sensitive case needs to ensure continuous service availability.

• Maintain child welfare certification. Complete 20 hours of training yearly to include certifications that are required yearly. Is encouraged to attend and participate to assist with skills and development growth.

• Maintain an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understand the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families and staff.

•  Other assigned duties.

Examples of duties

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employme