Director, Business Solutions

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Reporting to the Vice President, Business Solutions, the Director, Business Solutions supports NBCU Local clients by ensuring the effective execution of large-scale technology programs as well as process improvement activities in support of strategic business objectives. He/she will collaborate with leaders and stakeholders from both NBCU Local, Enterprise Engineering, TechOps and other technology portfolios to ensure proper cross functional coordination & execution across delivery teams from initiation to completion. The Director, Business Solutions will oversee a team of Technical Project Managers leading programs and fulfilling the roll of SCRUM Master for product teams.

Responsibilities

The Director, Business Solutions will be responsible for driving the end-to-end delivery of strategic initiatives in support of the NBCU Local group. The Director will be responsible for cost, schedule, performance, and execution of Enterprise Programs.  He/She is also responsible for implementing program management structure leveraging Enterprise tools, processes, and procedures.  He/She will be directing program managers who manage core programs/initiatives including scrum leadership on sprints, planning, scheduling, requirements gathering, validation, documentation, and release management.

Job Duties

• Strategizes, implements, and maintains program initiatives and activities that adhere to the departments mission, short term and long-term goals, and broader organizational objectives Develops benchmarks and assessment protocols for evaluation and improvement
• Coordinates the work of multiple operational teams ensuring program goals are reached as quickly and efficiently as possible
• Manages budget and budget codes of Operational Epics for maximum productivity
• Develops new programs to support the strategic direction of the organization.
• Performs a program manager's role demonstrating leadership at the Epic macro level while supporting Agile best practices at the team level
• Leads, advocates, applies, enforces, and maintains agile best-practices in planning, coordination, documentation development and organization, risk management, implementation, testing, and validation
• Manages a team with a diverse array of talents and responsibilities to ensure the program's success as a whole
• Ensures that all aspects of portfolio, programs, initiatives, Epic cost, quality, timing, and scope meet business requirements
• Directs the planning and execution of multiple programs to meet the goals traced for achieving larger organizational goals successfully
• Assists development organization during the implementation, integration, verification, and certification phases of a program to help mediate discrepancies and communicate decisions back to Executive Management
• Ensures external teams align with all goals and objectives; ensure complete transparency between internal and external teams.
• Conducts regularly scheduled project team meetings to review progress, discuss critical issues, make decisions, refine plans, and keep team members informed of changes in requirements and the development plan to ensure complete alignment with the program strategy.
• Identifies impediments and assists the team with removing roadblocks to ensure successful program deliveries.
• Provides support and guidance to the project teams fostering teamwork, improving communications, providing suggestions and advice regarding better ways to accomplish objectives Identifies and pro-actively manages program risks.
• Holds retrospective sessions and gives a clear vision of the lessons learned to prevent repeating past mistakes.
• Manages program and project teams for optimal return-on-investment, and coordinate and delegate cross-project