Senior Engineering Manager

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:

As a Senior Engineering Manager, you will be working closely with leadership to build and manage the engineering org for Shippo as well as scaling the organization through thoughtful hiring, training, and review practices. You will be instrumental in helping to build and maintain a healthy and happy engineering team culture. You will be leading groups responsible for the core Shippo product, third party integrations, and overall experience.

Shipping & handling responsibilities:

• Build, lead, and hire a high-caliber team of software engineers to solve company goals while remaining hands-on.
• Encourage innovation and foster an environment of continuous improvement. Establish a sense of urgency and direction, set expectations with the team and individuals.
• Interface directly with Shippo’s most important platform partners (e.g. Shopify) to build integrations.
• Manage projects across multiple teams to make sure all pieces are being delivered with quality and on time.
• Work closely with product management, analysts, architects, engineering leads, and business stakeholders to define requirements, guide product and architectural vision, lead key technical and design discussions, and prioritize delivery efforts.
• Iterate quickly in an agile process.
• Advise business leaders by providing data-based strategic direction to identify and address business issues and opportunities.
• Exceptional problem solving skills: demonstrated ability to understand business challenges, structure complex problems, develop solutions.
• Provide early input to design team to streamline designs for implementation, participate in design reviews for new features, products, and systems.

Requirements

Do you tick the boxes?

• Must have at least 4+ years of hands-on engineering management experience including managing deliverables, participating with product and design to define MVP, managing performance and growth of reportees and managing stakeholders.
• 5+ years of experience in software development
• Direct experience interfacing with partners or clients to deliver on goals for each company.
• Proven experience managing projects across multiple teams.
• Coding experience in building backend services in languages such as Python, Java, GoLang, C#
• Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
• Experience working with microservices deployed in a cloud environment
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
• Experience integrating with APIs that use REST, gRPC, SOAP and other technologies
• Exceptional verbal, written, and interpersonal communication skills
• Deep understanding of customer needs and passion for customer success
• Exceptional Project Management skills
• BS or MS degree in Computer Science or equivalent experience

Benefits

What's in the Shippo package?

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible work hours
• Two week-long company wide shutdowns during summer and winter
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team meetups through our Shippos everywhere program that includes regular team and company off-sites throughout the year as well as gatherings with your local Shippos

Our Compensation Shippolicy:

Here at Shippo, we believe compensation is a