Dental Office Manager

Job DetailsJob Location: Holden, MA 01520Position Type: Full TimeSalary Range: $58,000.00 - $70,000.00 SalaryJob Category: Health CareHolden Dental Care is seeking a strong, service-minded Office Manager who brings leadership, professionalism, and reliability to the practice, helping both the team and patients feel supported every day. Prior dental management experience is required.

Responsibilities: General supervision of all other business aspects of the practice, including but not limited to: 

Run daily reports and perform close of day duties
Supervise clinical staff and manage the overall clinic schedule 

Oversee future treatments and collections of past due accounts 

Respond to patient, staff and doctor inquiries efficiently 

Ensure quality dental care and resolve patient issues according to policies and regulations

Track new patient calls and referral sources. 

Assist with practice-building and public relations efforts 

Recruit, train, and manage office staff to meet operational needs 

Create staff schedules and ensure performance standards are met 

Monitor the office budget and oversee supply purchases and operational expenses 

Handle administrative tasks, including deposits, revenue posting, and payroll. 

Oversee marketing and promotion campaigns

Coordinate with clinical staff on scheduled and unscheduled treatments 

Write reports and analyze management data

Manage insurance claims and patient billing, including follow-ups on overdue accounts 

Prepare reports on outstanding accounts receivable

Full-Time Benefits:

Health Insurance enrollment on your first day
Vacation Time
Paid Holidays
Paid Sick time
Dental and Orthodontic Discounts
401K Retirement Plan

QualificationsQualifications and Skills: 


Bachelor’s or Associate’s Degree preferred 



5+ years’ dental management or supervisory experience required 



Knowledge of dental terminology and dental office procedures 



Knowledge of accounting and administrative principles and procedures 



Knowledge of dental insurance plans, billing, and claims processing 



Knowledge of Dental management software 



Knowledge of MS Office: Word, Excel, and PowerPoint