Jobs and Careers
MS

Mgr, Quality

MSD
United StatesRemotefull_timeVerifiedPosted 5 May 2025

About the role

Job Description

GENERAL SUMMARY:

The Quality Operations Laboratory Manager leads a team of analysts in the start-up and method transfer activities to develop BCG and future testing capability at the Durham site. The successful candidate will report to the Associate Director, Laboratory Operations to lead start-up new laboratories for microbiological testing and environmental monitoring. Method transfer activities will include qualification of equipment, facility and utilities. Successful start-up of the laboratory will require candidates to work cross-functionally with existing company Laboratories and organizations. The Laboratory Manager will be responsible for start-up testing in new laboratories using principles of our company's Production Systems, Lean Laboratories, and GMP requirements.

GENERAL PROFILE:

  • Work cross-functionally with internal company sites and global partners to build and operate testing capability within the Quality Laboratory Operations.

  • Collaborate with internal customers and vendors to identify, to ensure successful execution of method transfer or method validation activities.

  • Apply project management concepts and techniques as they relate to laboratory testing start-up, regulatory requirements for method transfer/validation project timelines and budgeting

  • Build knowledge of the company, processes and internal/external customers

  • Build and maintain strong relationships with site leadership, stakeholders, and customers

  • Build relationships to work in a highly functioning diverse team environment

  • Applies team effectiveness skills, listening and integrating diverse perspectives from across the work group; contributes and adds value to the achievement of team goals

  • Understand and apply cGMP/GLP, Compendial, and other applicable regulatory requirements toward analytical testing

  • Capability to function effectively within an automated/electronic laboratory environment.

BUSINESS EXPERTISE:

  • Understands the fundamental business drivers for the company; uses this knowledge in own work

  • Understands and applies regulatory/ compliance requirements relative to their role

  • Influence, motivate, and energize individuals at all levels in the organization

FUNCTIONAL EXPERTISE:

The Laboratory Manager will be responsible for activities that support cGMP and regulatory compliance during facility design, construction, start-up method transfer/validation activities and routine product testing to include the following:

  • Author/review technical documents, standard operating procedures, change controls, and investigations for the performance of laboratory methods

  • Trouble-shoot laboratory process and equipment issues as needed

  • Sample management

  • Planning and test method execution to meet established delivery timelines

  • Provide active support during audits and inspections (regulatory, internal, safety)

  • Assist regulatory groups by providing documentation to support the approval of licensure supplements and new product license registrations

  • Collaborate with Durham Laboratory Compliance to ensure adherence to regulatory requirements

  • Influence, motivate, and energize individuals at all levels in the organization

  • Support our Manufacturing Divisional and Quality initiatives

  • Additional project and routine testing support as required by laboratory testing requirements.

  • Other duties as requested by management to support effective laboratory operations and performance metrics

PROBLEM SOLVING:

  • Identifies and solves a range of problems in both straightforward and undefined situations; analyzes possible solutions and assesses each using standard procedures

INTERNAL CLIENT/EXTERNAL CUSTOMER FOCUS:

  • Responds to standard requests from internal and external customers

IMPACT:

  • Errors on the job may cause time delays and impact the work of others in own work group or potentially impact product disposition

  • Influence and Decision Making:

  • Represents Quality in the laboratory to influence cGMP compliance and ensure product quality

  • Explains information and persuades others in straightforward and

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Company

MSD

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